Camera in video calls does not work

Hello everyone! I’m writing to asking for help about an issue with the camera not working on Mozilla Firefox during video calls. When I try to join a Google Meet session,… (read more)

Hello everyone! I’m writing to asking for help about an issue with the camera not working on Mozilla Firefox during video calls. When I try to join a Google Meet session, I receive a message asking me to grant camera permissions - even though the permissions are already enabled both in the browser and my computer’s settings.

Interestingly, the camera works perfectly fine on other browsers like Google Chrome, so the issue seems to be specific to Firefox. I’ve already checked the following:

- Camera permissions are all allowed for Google Meet in Firefox; - The system settings (Windows) permit Firefox to access the camera; - No other applications are blocking the camera. I know that 'cause I'm using this camera on WhatsApp and TikTok Live Studio.

Could y'all please help me resolve this? I’d appreciate any troubleshooting steps or fixes you can provide.

PS.: The images are written in portuguese. But it's all how I told you before.

Asked by Sâmya Mesquita 1 day ago

Last reply by jonzn4SUSE 21 hours ago

Cannot access www.amazon.com

I cannot access www.amazon.com via the desktop version of Firefox 136.06! I can access amazon.com using my Android phone version 136.02. Nothing in the Windows 10(64bit)… (read more)

I cannot access www.amazon.com via the desktop version of Firefox 136.06! I can access amazon.com using my Android phone version 136.02.

Nothing in the Windows 10(64bit) OS or the Firewall is set to Block Amazon and my VPN is not set to Block Amazon. I do not know when this issue began or which Firefox Update may have caused it. See the screen capture attached!

Edition Windows 10 Pro Version 22H2 Installed on ‎12/‎21/‎2020 OS build 19045.5679 Experience Windows Feature Experience Pack 1000.19061.1000.0

Asked by Paul 4 days ago

Last reply by jonzn4SUSE 22 hours ago

I get error message when I try to sign in at Dukemychart.org that there is a security issue. What can I do?

Secure Connection Failed An error occurred during a connection to dukemychart.org. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying… (read more)

Secure Connection Failed

An error occurred during a connection to dukemychart.org. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I have never has this happen. What is the problem and how do I fix it?

Asked by vrgou 1 day ago

Last reply by jonzn4SUSE 22 hours ago

Picture-in-picture hotkey not working in Linux?

It says on https://support.mozilla.org/en-US/kb/about-picture-picture-firefox#w_keyboard-shortcuts that the hotkey to toggle `PiP is CTRL Shift ]`. When I play a video it… (read more)

It says on https://support.mozilla.org/en-US/kb/about-picture-picture-firefox#w_keyboard-shortcuts that the hotkey to toggle `PiP is CTRL Shift ]`. When I play a video it shows the PiP button, but the hotkey doesn't work. The other PiP keys like seeking and volume work. I'm on Fedora 41 with KDE 6.3.3 & Wayland.

Asked by TheWonderAlmighty 2 days ago

Last reply by jonzn4SUSE 22 hours ago

Was trying to open Duke My Chart to view doctor's appointment and received message this was an insecure site and was unable to open .

This is an authentic secure sitethat each patient at Duke Medical Center has access to view their medical information and make appointments. I have used this site many t… (read more)

This is an authentic secure sitethat each patient at Duke Medical Center has access to view their medical information and make appointments. I have used this site many times. Please verify that it is a secure site. I need access.

Asked by Wyonna Daniels 1 day ago

Last reply by markwarner22 23 hours ago

what are dangers in gmail to avoid

When encouraged b g mail to sign in to a site they want to let that site use our information and Mozilla seems to discourage that why? I have used Mozilla for years and … (read more)

When encouraged b g mail to sign in to a site they want to let that site use our information and Mozilla seems to discourage that why? I have used Mozilla for years and have been very happy with!

Asked by Merle Fox 23 hours ago

Last reply by markwarner22 23 hours ago

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com.

bold text Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com. If you entered the right address, you can: Try ag… (read more)

bold text Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.googleadservices.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by Bobby O 2 months ago

Last reply by LockleyA 1 day ago

Signing into Yahoo mail using passkey popup

Until the other day I was able to simply sign in to my various Yahoo email accounts password by using my 1Password saved password. Now,when I try to log into my Yahoo ema… (read more)

Until the other day I was able to simply sign in to my various Yahoo email accounts password by using my 1Password saved password. Now,when I try to log into my Yahoo email accounts I get a popup window (see attached screen-print) saying that Windows Security wants to make sure it's me and that "This request comes from Firefox, published by Mozilla Corporation. Insert your security key into the USB port." Then I have to click the "Cancel" button, click "Try signing in another way" link and I can then sign in as I use to with my 1Password stored password.

These extra steps that are now required to sign-in to my Yahoo email accounts is very annoying and frustrating.

Asked by JL 5 months ago

Last reply by DAVE 1 day ago

Mozilla did it again!!

So FF 137 is released. Once again the tabs are moved from my favorite position (below bookmarks) and I have to go and hunt for an updated UserChrome.css. Why can't Mozill… (read more)

So FF 137 is released. Once again the tabs are moved from my favorite position (below bookmarks) and I have to go and hunt for an updated UserChrome.css. Why can't Mozilla put the positioning of the tabs to the settings? It's very annoying to have to update the .css file every time they upgrade the browser. Please!

Asked by HansBlom 1 day ago

Last reply by TyDraniu 1 day ago

Payment info

Hello, in order to store my payment information in Firefox the Mozilla website indicates: "Click the Privacy & Security panel and scroll down to the Autofill section"… (read more)

Hello, in order to store my payment information in Firefox the Mozilla website indicates: "Click the Privacy & Security panel and scroll down to the Autofill section" But I don't have an "Autofill section", just a "Passwords" section with check boxes for autofill usernames and passwords. I want Firefox to suggest stored payment info the same as Chrome, right now I have to switch browsers when I want to purchase something.

Asked by canciondemayo 1 day ago

Last reply by TyDraniu 1 day ago