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How can I submit a complaint?

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it s… (read more)

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it seems with a necessary Firefox update to my browser that impacts the performance of websites. I like to have multiple tabs open over a week or more. I don't want to close and reopen my tabs every time I want to use my computer. SO WHY are there SO many updates. It's seriously making me want to uninstall your browser and I have been using Firefox on multiple devices for years. More than 20 years now. It's seriously ridiculous to have a major update every week or even every other week where I have to shut down and save my work on ALL of my tabs just to update Firefox. I have never remember history and I am going to uninstall and reinstall from even greater security because I have serious concerns about the amount of data that big tech companies share with 3rd Parties and the government. I am an honest American citizen and I HATE being surveilled and having my private life sold to the highest bidder. But even though. the safety of your browser is a positive feature it becomes very difficult to WANT to use Firefox when my workflow is CONSTANTLY interrupted.

Seriously, You JUST updated on the 23rd/24th and now just two weeks later there's already ANOTHER update. And who even knows when that one dropped. I only checked it because sites were acting up. And EVERY TIME a site acts up it's because of an update. You have interfered with my user experience with Youtube, and Multiple Streaming Services, and Multiple Chat bots. It's thoroughly dis-satisfactory and disruptive, and ANNOYING. I want a tool that protects me while I am on the web. I do NOT want a tool that ruins my internet experience every week.

Open 3 21

How download upgraded Firefox browser?

I am unable to access my own Chase online account because of lack of updated browser. Have tried many times to download Firefox. Why is this so difficult? Laurence S. L… (read more)

I am unable to access my own Chase online account because of lack of updated browser. Have tried many times to download Firefox. Why is this so difficult? Laurence S. Lockridge, Professor Emeritus, NYU

Open 2 57

Contradiction

I notice right away on the page with your privacy notice that it says 'And unlike other browsers, we give you the choice to turn off the stuff that annoys you.' The thing… (read more)

I notice right away on the page with your privacy notice that it says 'And unlike other browsers, we give you the choice to turn off the stuff that annoys you.' The thing that annoys me most of all, annoyed me so much that I now use something else outside of work, is that you ram updates down my throat, with no way to turn it off. Hmmmmm, contraction?

Please, let me know exactly how to avoid having notifications about new updates that eventually end with me having to update so I can continue loading websites and I will apologize and reconsider using the browser. Otherwise, please change that wording to include the word some of like ...to turn off some of the stuff that annoys you. If you want to be truly forthcoming say anything we want to allow you control over.

Thanks.

Open 1 56