Firefox Community Forum

Hi ! I recently decided to go to my account page on Firefox and check my informations. I decided to remove my recovery mail but that's about it. Then an update came right after and logged me out so I just reconnected. At first, everything seemed fine, exept that I had to log in all of my accounts again (gmail, website accounts, etc.), but then I realized that my containers disappeared as well ! What could be the cause and is it possible to recover them somehow ? There was a lot of saved content on it ;(

(PS: On the other hand, my extensions didn't change, they are still active)

Thank you for your support and have a great day ~

I've added my Firefox to a new computer and signed into my account. Cannot find my bookmarks. The only option I see is to import them from another browser (which does not have them). How can I retrieve them?

I recently got a new laptop. The FIREFOX app on my new laptop doesn't have File Edit View Bookmarks Profiles Tools and Help on the very top. I can't find my bookmarks with the folders I created.

i need help getting back my passwords after update. you deleted my firefox and installed a new one. if i knew my passwords would disappear i would have printed them

Every time Firefox updates, my bookmarks are deleted. The still show up, but the links are empty. VERY FRUSTRATING! I have to reestablish every bookmark and that takes up valuable time.

Upon a Windows forced restart closing Firefox, all of my current session tabs were closed. Upon opening Firefox once again, during which it updated, Recently Closed Windows and Tabs are both dark, preventing me from restoring my previous session.

Because of this issue, I need to try and recover my previous session by scanning through the search history to find the tabs that matter to me.

Open Application Menu(three bars) > History > Manage History

This is the only way to view the complete history in some sort of chronological order. Recent History does not go back far enough and Search History is useless in this case.

A window titled "Library" pops up, which has all my search history.

Focused on "Today", double clicking a website opens it in the current tab, which surprised me. I would think that default behavior would be opening it in a new tab, but alright. I'll right click and specify open in a new tab from now on.

I scroll down, find a website, right click, and open it in a new tab. This action removes the website from it's current position in the chronological order to put it at the very top. If you had scroll down, you are now back at the very top of the list again.

This same behavior does not occur in the "Yesterday" submenu or previous months like "July", however, in the "Last 7 days" and "This Month" submenu, this behavior occurs.

All in all, this means that the chronological order of the history is not preserved and my task of restoring my previous session manually is made more frustrating by having to scroll down where I was from the top after opening each website I want to recover.

Please just "copy" what Google Chrome does, I've never had an issue with their history implementations or my previous sessions being unrecoverable. I'll be figuring out some plugin to use to resolve my previous session issue in the mean time, as I've accepted it as a bad quirk of Firefox.

The history under Firefox View almost fixes the history problems I have, to bad it's hidden under two unrelated submenus, "List All Tabs" > "View All Tabs", so no reasonable person can actually find it. I only found it after writing this up. Put that in the history section please, something like.

Open Application Menu(three bars) > History > Browse History

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

this is a recurring issue that has been resolved several times. I'm not sure how. often I flail away at the suggested fixes until something happens and they return.

I got a pop-up when windows started that I was using an older version of Firefox and my bookmarks could become corrupted. It also said that when I updated that my data/bookmarks would transfer, now all my history, logins and bookmarks are gone. I can't believe I have to put this on a forum, I need actual support.

I want to be able to restore my bookmarks from a backup file I created, but I cannot get it to restore my bookmarks. Also, this seems to be a recent problem. How do I prevent it from happening again? I am not actively deleting my entire bookmarks menu.