Firefox Community Forum

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

I HAVE FAILED TO DOWN LOAD https://drive.google.com/file/d/1nTw5Pqu3DB2_ikPNw5gN5YwzrvMroKpO/view?usp=sharing

Firefox has been working fine, but today when I clicked to start, I received an error message. "The file or directory is corrupted or unreadable." When trying to uninstall Firefox, Windows cannot find the uninstall helper. When I try to download a new version, I receive an error message: "Couldn't download - virus scan failed." Windows Security reports are all good. A scan found no viruses. Firefox will not open at all.

After the 139.0 update, I noticed 'Firefox Labs' is missing on my settings page. I checked the config and saw: browser.preferences.experimental true

I have telemetry checked Send technical and interaction data to Mozilla This helps us improve Firefox features, performance, and stability. Learn more

Once in a while the 'Firefox Labs' will appear momentarily then disappear.

Any ideas son why this is happening?

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned the QR code and entered the secret key manually. i used authy with success as my auth. app with firefox but can't use authy anymore. keep having issues setting up 2fa with other auth apps. thanks for any help you can offer. peace, Adrian

When I open any stream, it takes about 2.5 seconds from the start of the page loading to the appearance of the stream image and playback. For comparison, in version 137 it took about 1.0 seconds.

I tried to launch the browser (Firefox 138.0.1) in troubleshooting mode, and also created a new profile, but the problem remained.

I also downloaded portable versions: 137.0.1 - everything is fine. 138.0 and 140.0a1 - slow loading.

I also have Zen Browser installed (the latest version is based on 138.0.1) - everything is fine.

- Translated via Google Translate.

Until recently (like last week-ish) My Bookmarks Sidebar ONLY showed bookmarks. NOW, within the past few days the "bookmarks tools column" has been added to the screen-view. I have removed the 'tools' but the 'blank column' remains and takes up noticeable space on my laptop screen. How can I remove that 'column' ? Was this caused by a recent firefox update OR a win-365 'auto-update' ? Attached pic of screen - Here at the LEFT side is the 'blank column' with the 'settings Gear' at the bottom of the column. That is the column I want to 'Remove'.

I was trying to Sort by Name, but hit Delete, because the right-click menu presentation shifted. No worries, Ctrl Z should undo on PC. Nope. Now I'm learning the only restore is through JSTOR/backup. I don't want to restore a previous state of operation. I want to un-Delete a folder. Is that a feature somewhere, somehow?

And secondly, can I force confirmation for all future folder deletions?

The topmost item shown in the URL bar and the entry just below above the words, Firefox Suggest is an irritant for me. Where is this coming from and how do I eliminate this from the suggestions/autocomplete? I know it is NOT in my bookmarks and not in my browsing history.

Thanks for your help.

Hello. From time to time, a problem with tabs and the settings button in the Mozilla browser occurs. The tab close buttons and the settings button stop responding, are not pressed, tabs have to be closed manually using the right mouse button. Everything starts working after restarting the browser, but again after some time everything stops working again. This happened on version 138 and I observe it on 139. Installed Operating System: Garuda Linux KDE Plasma Version: 6.3.5 KDE Frameworks Version: 6.14.0 Qt Version: 6.9.0 Kernel Version: 6.14.9-zen1-1-zen (64-bit) Graphics Platform: Wayland

hi

the element i really like / liked about Pocket were the curated stories that firefox publishes on its new tab page.

yes i used the "save to pocket" option but one can easily enough just visit the article and bookmark in the normal way.

NOTE: i think i wasn't appreciating the offline easy-to-read aspect to pocket (because i'd just read the article online and/or save to pocket) but it's too late now!

I've seen articles on multiple websites and reddit about pocket alternatives but people seem to only talk about pocket in terms of the capacity to save-to-read-later, tagging, book marking management, etc.

Btw, i've read the mozilla pocket FAQ support page (https://support.mozilla.org/en-US/kb/pocket-recommendations-firefox-new-tab). It was updated mid march 2025 (when mozilla surely knew they were shutting down pocket) and ironically it recommends for more articles to visit pocket.

1) this FAQ really needs to be updated to reflect pocket ceasing

2) it could reflect what is happening with the "thought-provoking stories" feature within firefox browser

My questions:

1) will the "thought provoking stories" feature aka curated articles of interest continue in firefox in any capacity after pocket ceases?

i don't know given i believe they're sourced from pocket.

EDIT: i've just discovered about "pocket hits" (or "ten tabs" as reportedly it's being renamed to) email newsletter. I knew nothing about this. Might the content / curated articles replace those from pocket on the new tab page?

2) if not, can people suggest alternatives to pocket's curated articles (i'm less fussed about saving the articles because i've seen many recommendations on that)?

thanks,

Gary

Certainly! Here's the English version of the message, clearly and professionally written for reporting an issue with Smart DM in ManyChat:

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📩 Smart DM Issue Report – ManyChat

Hello, I hope you're doing well.

I'm currently experiencing an issue with the Smart Direct Message (Smart DM) feature in ManyChat.

Issue Description:

Direct messages sent via flows are not being delivered to some users, or they are significantly delayed.

In some cases, the message status shows as “Sent”, but the recipient never receives the message.

All flows and Instagram integration settings have been correctly configured, yet the issue persists.

Troubleshooting steps already taken:

Verified Instagram and Facebook Page connections

Confirmed that necessary permissions for messaging are enabled

Checked flow logic and timing settings

Ensured account has not exceeded messaging limits or violated policies

Since Smart DM is a key part of our user engagement strategy, I would greatly appreciate any help or insight into what might be causing this issue — whether it’s related to account limitations, platform bugs, or API constraints.

Looking forward to your support.

Thank you,