Showing questions tagged:

Every time I'm on youtube the sound cuts out.

Hi. Every time I go into youtube, the sound cuts out after about an hour. I then have to go to settings, volume mixer and Mozilla Firefox and click on the X to get the so… (read more)

Hi. Every time I go into youtube, the sound cuts out after about an hour. I then have to go to settings, volume mixer and Mozilla Firefox and click on the X to get the sound back. Youtube has assured me this is not their problem, but a Mozilla one. I've been with Firefox for many many years and have never had this problem. Could you please advise me as to what to do about this ? Thank you.

Open

Couldn't see password page

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox s… (read more)

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox saved, but now I couldn't see anything except frame. I will upload the interfance that I see. this problem happend since an update. And problem contines after several patches. The firefox version that I use is "153.0.3(64-bit)" please help!

Open 18

Laptop not syncing with DeskTop

HI All Recently purchased a laptop and want to have FF sync with my desk top. I am signed in to both devices with the same account and have checked all settings on both a… (read more)

HI All Recently purchased a laptop and want to have FF sync with my desk top. I am signed in to both devices with the same account and have checked all settings on both and they are identical. Why are they not syncing?

Open 1

high contrast does not have color for radio buttons and makes them invisible

High contrast setting only support 2 colors(unvisited links and visited links) as a consequence it does not support radio buttons(switches that move to left and right to … (read more)

High contrast setting only support 2 colors(unvisited links and visited links) as a consequence it does not support radio buttons(switches that move to left and right to turn on features). the buttons are invisible and waste hours of the users time.

Open

Tabs do not restore, although that option is checked. History shows old tabs, not tabs at time of Firefox exit.

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exi… (read more)

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exiting Firefox. I had closed those tabs. Is this an artifact of caching?

The active tabs should be stored at FF shutdown, not the old closed tabs prior to that. This Firefox quirk is both on my Mac Mini M4, and on my MacBook Pro M3. Kind of a pain in the neck to restore where I was. It's enough to make me reconsider this browser - which I have used for decades, using Windows, Linux and now MacOS.

I researched how to restore a session. It told me to go to History and click Restore Session. There is no line with that name, in my Firefox, on a Mac.

Under History the docs show 4 items before "Clear recent history...", I only have 1. Recently closed tabs 2. Recently closed windows 3. Search history. There is no Restore session.

The tabs that were open last session are in the start up window, and the check box is set to restore tabs and windows. But my tabs were not restored. (I only had a single window open.)

What can be done to "restore" previous behavior of Restore Tabs and Windows? Thanks for any and all assistance.

Solved 13

Problem with backing up firefox data

Background: On August 6th morning EST after the August 5 2026 update, attempting to use firefox lead to the window with the "end process" button so I had to close the bro… (read more)

Background: On August 6th morning EST after the August 5 2026 update, attempting to use firefox lead to the window with the "end process" button so I had to close the browser multiple times and then the next time I opened firefox, the bookmarks and history were wiped. I was able to restore using a backup saved on the computer and continue as normal (aside from losing some Cookie Clicker progress, reinstalling Tampermonkey userscripts, and redoing browser extension settings) but now there's an issue with trying to backup firefox data.

Issue: Trying to back up my firefox data leads to a "There was a problem backing up. Try again in a few minutes."

When going to about:config and typing browser.backup.backup-debug-info, I get {"lastBackupAttempt":1786243812,"errorCode":9,"lastRunStep":13}

When looking at Broswer Console, there is an entry saying BackupService: Could not create C:\Users\USERNAME\Documents\Restore Firefox\desktop.ini: NotAllowedError: Could not write to `C:\Users\USERNAME\Documents\Restore Firefox\desktop.ini': failed to open file for writing (NS_ERROR_FILE_ACCESS_DENIED) BackupService.sys.mjs:4116:23 but I don't know how to address that.

Open 10

Scrambled bookmarks

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks … (read more)

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks to what they were before the update?

Open

huff post On MBP Firefox huff post web sight only accesses headline story and “ live updates banner scroll “ and “on this date….on huff post”, no other parts of the site.

huff post On MBP Firefox huff post web sight only accesses headline story and “ live updates banner scroll “ and “on this date….on huff post”, no other parts of the … (read more)

huff post On MBP Firefox huff post web sight only accesses headline story and “ live updates banner scroll “ and “on this date….on huff post”, no other parts of the site.

Open 1

Firefox should not permanently delete profiles

TL;DR: I am dumb, but not an idiosyncratic web browser user, and it was too easy for me to accidentally permanently delete all of my browser data. Deleted profiles should… (read more)

TL;DR: I am dumb, but not an idiosyncratic web browser user, and it was too easy for me to accidentally permanently delete all of my browser data. Deleted profiles should be moved into system trash when deleted, not rm'd entirely.

I have never used "profiles" and somehow, after updating firefox, seemed to have created one. I have no interest in using the feature, and therefore went to delete the new profile and disable the feature. Somehow, I instead deleted the profile I had implicitly been using all along. I clicked too hastily through the warning about deleting files, because it simply did not occur to me that deleting something related to this net-new feature should clear all of my *old* data. My goal was to restore the experience I've had in firefox for years (without profiles), but because I failed to adapt to the new feature, I lost everything instead.

I apologize for maybe shouting into the void about this, but I am posting on the off chance that this will reach someone who's involved in the implementation of these features and can save some other dumb person like me from making the same dumb mistake. It's quite painful to suddenly lose years of accumulated bookmarks, extensions, history, etc. The easiest and least intrusive solution would be to always move profiles into system trash when they are deleted, and never permanently delete them.

Open 2

pinned apps gone every time I log in

new computer. log into firefox, nothing is saved. pin an app, come back and it's gone. have to log into the app EVERY TIME. have to log into firefox too. why is it not sa… (read more)

new computer. log into firefox, nothing is saved. pin an app, come back and it's gone. have to log into the app EVERY TIME. have to log into firefox too. why is it not saving anything???

Open 3

STOP removing useful functions-screenshot, center search bar and recent visits along the lower edge

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my rece… (read more)

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my recent web visit from the along the bottom of the screen? This is annoying and unhelpful to pc users, I need these functions back like they were in order to us your site on my pc. I donot and will never use firefox on my phone. If these functions are gone, then I will have leave as well. Either that or remove the update from my pc and cease ALL further updates.

Open 15 1

403 ERROR the request could not be satisfied unable to download paid subscription to Racenet

Racenet is a formguide put out by News Corp and subsribed to by mug punters like me but i am unable to download it with the message 403 ERROR the request could not be sat… (read more)

Racenet is a formguide put out by News Corp and subsribed to by mug punters like me but i am unable to download it with the message 403 ERROR the request could not be satisfiedbold text

Open 1