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Not sure there is anyone answering questions in this forum now. Maybe Thunderbird doesn't exist now? I have used it for years but can't get a response from anyone on what my problem is. Keep getting message the the connection to sever timed out. Before that the message was the certificate wasn't valid for the server. Can anyone help??

For quite some time (months), the Alarm.com web page has not worked properly. I get the message "Oops...Something went wrong.

Don't worry your system is fine; it's just an internet thing."

Refresh does NOT solve the problem. Today I resorted to using Edge, and all worked well. It's clearly a Firefox problem. Can you tell me what's going on? Is there a fix? I'm disappointed that Firefox can't deal with a web page.

I just uploaded TB to my new computer. Now it seems to be downloading emails from years ago from Gmail. Help! I just wanted new email that I could choose to save on my computer. I did select Pop 3. I don't really know what I'm doing. Jean Green

For some reason, I am getting message that the Certificate for server is not valid (etc.). I can not get or send my emails as of this morning. Is there something I can do to resolve this issue?

Hello,

I just did a full windows defender scan and it turns out Trojan:Script/Wacatac.H!ml popped up when it was done and it said the files affected were:

containerfile: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere

file: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere->(GZip)

I removed the hashes or whatever they were behind the entries, I was wondering if this was a false positive? I didn't notice any slowed down or hacked accounts, also windows defender quarantined it. I've also reinstalled Firefox and deleted all folders associated with Mozilla in AppData.

I am just a non-computer-literate old woman. I have tried to follow advice from the community forum. All that SMTP stuff is Greek to me. Since the last update to Thunderbird, I can't reach my daughter or my neighbour. One uses Hotmail and the other Yahoo. sometimes after about 4 days my neighbour will tell me he finally got a message.

Please change this. The only way I can reach them is to leave Thunderbird for webmail. It's a nuisance. Can someone please advise.

carolynn@teksavvy.com

I am about to set up a new Windows 11 laptop. The old one is a Win10 one, running Thunderbird 128.4.3 32-bit. Note I haven't upgraded to 5.2esr yet. My Thunderbird profile as recorded by Mozbackup is about 16GB - most of this is archived in Local Folders. I have 15 email accounts (using four different domains, none of them are gmail or hotmail etc) and a newsgroup.

I've looked at various answers (and problems!) around these factors and cannot see the wood for the trees. Can anybody tell me - or direct me to - a clear description of how to go about this? Some questions are:

1. Can I install 64-bit on the new laptop and copy over the old 32-bit profile? If not, is there any problem in continuing to use a 32 bit Thunderbird? I am getting a lot of hanging/not responding in the current TB. Note I haven't upgraded to 5.2esr yet.

2. How do I ensure that all the archived mail is transferred without problems? I haven't compacted anything lately, since I noticed that sometimes a message stub is retained where the message body seems to have disappeared, and that compacting risks deleting even the message stub, which can be useful.

3. I've been using MozBackup for ages now but it is really ancient - is there a more up-to-date backup that would be reliable?

Thanks in advance! I'm planning on do the new installations at the weekend but anything I can do to prepare would be useful to know!

Kate

I have 2 problems that I would like some help with. I have a dead email account I would like to delete. The company deleted their email server. I can delete my account but when Thunderbird gets shut down for any reason, the email account shows up again. I have even logged in as administrator and deleted the account. The account returned. If I log out of Thunderbird and log back in, the account returns. If I have a power failure, when I log back in, the account has returned. If I log out to do a re-start, the account returns. The second question is similar. I have an account that I can add and it works very well but if Thunderbird is shut down, it disappears. Then I have to put it back in. Putting the account in as "admin" does not help either. Yes, I can put it in as "admin", but it will disappear if Thunderbird is shut down. I have thought about changing all the information in the one account that I cannot delete to the information in the other account that I cannot keep to see if this is a workaround. I am afraid I will miss one little setting and have a mess. Ideas and suggestions are welcome.

I just received version 128.5.0esr of Thunderbird, and I see that that the format of the Correspondents column has changed to include the email address along with the name. I don't like that format because it looks too cluttered. If I really want to see the actual email address, I can simply open the email.

I would like to revert back to the legacy column format of just displaying the name. Is there a way to do that?

Thanks.

Firefox is automatically downloading PDFs even though I've set PDFs to "Ask whether to open or save files", and I choose to open in the browser. My settings are set to: Applications - all are set to always ask or open in Firefox What should Firefox do with other files? I selected: Ask whether to open or save files When I'm opening a PDF I get a popup What should Firefox do with this file and I choose open with Firefox, it still saves to my desktop. What do I do to stop it from downloading?

I don't have a computer, only this cellphone. I have tried numerous times to sign in to no avail. Samsung Internet has tried to lock me out. I am not tech savvy but have tried to sync my passwords but the password keeps changing.

long time thunderbird user but suddenly can receive emails ok but when trying to send get message "error occured mail server responded sender rejected. " don't know what to do watterson @charter.net

I just discovered that I am unable to login to my bank accounts using Firefox/Windows 10. I found that Chrome login worked normally, which makes me think something happened with a recent Firefox update. Description: The web page and login page appeared normally, but after entering the access code (obtained by text of email), and hitting the 'Submit' button, nothing happened. The screen does not change, it does not appear to be trying to load....noting except the 'Submit' button on the page changes color indicating that it has been submitted. Any help appreciated. I can use Chrome for now for this purpose, but Firefox has been my browser for many years and works will with my Password manager (LastPass), so I hope to get it working properly.

I am trying to turn off the message that I get saying "Mozilla Thunderbird Email wants to access your Google Account". I cannot figure out how to turn this off.

Just make it stop. I reply to deny but it keeps coming up.

Just make it stop.