Showing questions tagged:

Why can't they fix this problem where every update destroys all my personal settings and passwords?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, wh… (read more)

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Open 3 1 75

Youtube Website

For the past.. month I would say, any time I try to use Youtube on my Firefox Browser it nearly always switches over to landscape mode after watching a video. It doesn't … (read more)

For the past.. month I would say, any time I try to use Youtube on my Firefox Browser it nearly always switches over to landscape mode after watching a video. It doesn't matter whether my phone screen's auto rotate is on or off it still does it. Yes. I already tried to turn my auto rotate on to switch it back to potrait mode, it still won't work. The only solution I currently have is closing Youtube all together from my Browser, which really REALLY sucks!!

Can someone PLEASE look into the glitch?!

Open 1 22

How do I pin an add-on/extension to the toolbar?

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click… (read more)

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.

Open 2 1 144

How do I get passwords from autofilling for websites?

I went into settings and searched passwords. then clicked onto saved passwords and tried removing what I thought was the password for a site. However when I log into the … (read more)

I went into settings and searched passwords. then clicked onto saved passwords and tried removing what I thought was the password for a site. However when I log into the site the password continues to autofill. I'm wondering if I'm not getting to the right spot to deal with autofilling passwords?

Open 161

lost bookmarks

so i had a bunch of bookmarks saved, and when i logged in today they are gone, replaced with a message For quick access, place your bookmarks here on the bookmarks toolb… (read more)

so i had a bunch of bookmarks saved, and when i logged in today they are gone, replaced with a message For quick access, place your bookmarks here on the bookmarks toolbar. manage bookmarks (link)

so when I use the link I cant restore bookmarks, cant seem to save new bookmarks, and the FAQ section isnt helping, some of the stps they talk about are greyed out in my version, so I cant click on them etc.

Is this a windows 10 issue? Am I the only one having this problem?

Open 2 70

My firefox browser has no sound. Google Chrome has sound. Problem appeared after scam attempt.

No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had sca… (read more)

No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had scam attempt just before no audio issue...not sure if that problem.

Solved 3 147

I keep losing access to my bookmarks in Firefox

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after … (read more)

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

Open 7 1 133

Shrunken address bar in taskbar web apps

For the last couple of days, the address bar on the web apps that I've installed to my taskbar has been shrunk to about a third its usual length. I don't have flexible sp… (read more)

For the last couple of days, the address bar on the web apps that I've installed to my taskbar has been shrunk to about a third its usual length. I don't have flexible space put anywhere on my toolbar, and the problem is only on the sites I've put in the taskbar, not in regular browser windows. Is there a way to fix it, and get it back so it reaches all the way to the extension icons?

I'm using Firefox 147.0.1 on Windows 11, Version 25H2, Build 26200.7623, if that helps

Solved 1 55

Youtube Screen Mode

For the past.. month I would say, any time I try to use Youtube on my Firefox Browser it nearly always switches over to landscape mode after watching a video. It doesn't … (read more)

For the past.. month I would say, any time I try to use Youtube on my Firefox Browser it nearly always switches over to landscape mode after watching a video. It doesn't matter whether my phone screen's auto rotate is on or off it still does it. Yes. I already tried to turn my auto rotate on to switch it back to potrait mode, it still won't work. The only solution I currently have is closing Youtube all together from my Browser, which really REALLY sucks!!

Can someone PLEASE look into the glitch?!

Open 2 37

Why do some of my recent downloads have the original date instead of download date?

I've just discovered that a lot of files I've downloaded in the last few months have the original file date instead of the download date. This has created total chaos and… (read more)

I've just discovered that a lot of files I've downloaded in the last few months have the original file date instead of the download date. This has created total chaos and confusion with my organization as I have no idea when I did anything!

I presume Firefox has changed something. But why? When? What files does it affect? How do I change it back?

And why weren't we told about this huge change? After over 30 years downloading files from the web, it's become second nature that downloads always take the download date. A monumental change like this needs to be clearly signposted or it's going to create chaos with people's file systems and organization.

Update: On reflection, I think this is a Windows 10 bug, rather than a Firefox issue, so perhaps this thread should be deleted? I looked at the properties of the files in question and discovered that all three dates DO match the download date. The problem seems to be that WINDOWS ITSELF is displaying EXIF data dates instead of modified date. I only recently started using Windows 10 and this would seem to be a Windows 10 bug.

Open 22

How do i get my new recovery key?

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i g… (read more)

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i get my new recovery key? thank you.

Open 19

site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Solved 5 337

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video m… (read more)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Open 5 99

hours ago firefox messed up my laptop - no more chronik, passwords, all open pages gone - no way to get into even my windows account

after my laptop crashed (again did so over 100 times) but this time all history is gone, could not restore last session/s - can't log into my accounts (any) - can't set i… (read more)

after my laptop crashed (again did so over 100 times) but this time all history is gone, could not restore last session/s - can't log into my accounts (any) - can't set it to an earlier date (e.g. yesterday) to eliminate whatever the problem is (am not an IT expert, so I don't know how - just know that it is possible) - I have tried for 4 hours - no avail - I really need the status of 4-5 hours ago so I don't lose so much

Open 44

Third-party Password Managers

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attac… (read more)

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attached screenshot), and also greyed out so I can't alter it. Firefox keeps asking to save passwords for sites that I sign into. Can anyone suggest how I can fix this. To my way of thinking, if a thrid-party password manager is installed, Firefox should see this (it does) and automatically set itself to not ask.

Open 3 106