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Gmail sign-in: Firefox asks me to insert a security key instead of asking me to scan my fingerprint

I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin. When I try to go to Gmail, I enter … (read more)

I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin.

When I try to go to Gmail, I enter my gmail address, and then Firefox pops up a screen wanting me to insert my security key, and there are no buttons to change how I verify my identity.

I've hunted all around for what setting in Firefox is causing it, but no luck so far. Ideas?

Asked by Robert Bart McCormick 5 months ago

Last reply by th2k 2 days ago

have bugs and being remotely hacked

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that… (read more)

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that it's really really annoying I needed some help I had please help guys thank you thank you

Asked by zoiemaediez2 5 months ago

Last reply by RosaBeth 1 week ago

translate

Hello Mozilla Firefox Team, I would like to request that Firefox include the Somali language for website translation. I choose Firefox because I have been told it is mo… (read more)

Hello Mozilla Firefox Team,

I would like to request that Firefox include the Somali language for website translation.

I choose Firefox because I have been told it is more secure, but currently, it does not support Somali. This makes it difficult for me to read news and websites in my native language.

Adding Somali support would provide a better user experience for Somali speakers and improve access to online information. It would also encourage me and others to continue using Firefox as our preferred browser.

Thank you for your consideration Abdi

Asked by Abdiazizadam 2 weeks ago

Last reply by Paul 2 weeks ago

The front page of Firefox shows icons for websites, which you can click to go there. But it won't let me change details.

Each time I click a particular icon, it goes to a page to set up an account for that website. But I already have an account there. How can I change the icon to go to my… (read more)

Each time I click a particular icon, it goes to a page to set up an account for that website. But I already have an account there. How can I change the icon to go to my account instead of the setup page?

Asked by ericdxsmith 2 weeks ago

Last reply by Paul 2 weeks ago

pinned tabs

For a week my pinned tabs are lost every time I open Firefox. I have checked my settings, they were the same as always. I have de-selected them, closed and re-opened fire… (read more)

For a week my pinned tabs are lost every time I open Firefox. I have checked my settings, they were the same as always. I have de-selected them, closed and re-opened firefox, selected them again, closed and re-opened again, pinned my tabs again. Then closed and re-opened firefox and still they are not there. I have done this multiple time with the same results. This seems to have started after the last update.

Asked by Jeffrey 6 months ago

Last reply by Dr. Chinchu C 1 month ago

Update to Firefox 141.0 and Google Maps

I updated to Firefox 141.0 and now Google Maps is not working correctly. When I look for directions the map does not show the route. If I go to street view I get a black … (read more)

I updated to Firefox 141.0 and now Google Maps is not working correctly. When I look for directions the map does not show the route. If I go to street view I get a black screen. Google maps is working fine on Edge or Google on the same pc.

Asked by kecctime 5 months ago

Last reply by A Guertin 2 months ago

microphone issue on google meet

Whenever I use Google Meet in the Firefox browser, it works well at first people can hear me. However, for a few seconds, my microphone suddenly cuts out, and I have to r… (read more)

Whenever I use Google Meet in the Firefox browser, it works well at first people can hear me. However, for a few seconds, my microphone suddenly cuts out, and I have to raise my voice for it to work again. My microphone remains enabled and does not disconnect when the audio cuts out, but people are still unable to hear me. I have already set my microphone to 'Always Allow' instead of 'Allow Temporarily, but the problem persists.Can anyone help me with this

Asked by aryannair3002 5 months ago

Last reply by ch-and-accounts.firefox.com 2 months ago

Access Denied for commonly used websites

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lo… (read more)

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.

Sample Messages:

American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.ea382f17.1754673395.2abc2b02

https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02

Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.89f8cd17.1754677280.265017bc

https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc

Asked by martrw1 5 months ago

Last reply by Christer Andersson 2 months ago

POCKET

I am trying to preserve my POCKET data before it all goes away. Mozilla responded to my email requesting data but when I opened the link I got this message that "the prov… (read more)

I am trying to preserve my POCKET data before it all goes away. Mozilla responded to my email requesting data but when I opened the link I got this message that "the provided token has expired : despite it being less than 24 hours. Plus a lot of other characters meaningless to me. What can I do now?


This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> ExpiredToken <Message>The provided token has expired.</Message> <Token-0>

Asked by wintercomesearly 5 months ago

Last reply by Caleb Avery 2 months ago

Application error: a client-side exception has occurred

I am using Firefox desktop on Windows 11. I have downloaded hundreds of articles from this website, with no problem until yesterday. I accessed the website using Edge, an… (read more)

I am using Firefox desktop on Windows 11. I have downloaded hundreds of articles from this website, with no problem until yesterday. I accessed the website using Edge, and it worked fine.

When trying to access a particular article to download it to Ancestry, the following message appears:

Application error: a client-side exception has occurred (see the browser console for more information).

I accessed the browser console for more information, which I'm sure someone can understand, but not this grandma. This is what I got:

The resource at “https://www.newspapers.com/static/js/consent/sourcepoint.js” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. ChunkLoadError: Loading chunk 3683 failed. (timeout: https://www.newspapers.com/_next/static/chunks/3683-ff579d469765b88f.js)

   NextJS 6

1528-4da4b08762a551e1.js:1:4065 Uncaught Error: Minified React error #423; visit https://react.dev/errors/423 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.

   NextJS 17

1dd3208c-fc303f05ffab3b31.js:1:118350 Source map error: Error: request failed with status 403 Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9

Resource URL: https://www.newspapers.com/_next/static/chunks/1528-4da4b08762a551e1.js Source Map URL: 1528-4da4b08762a551e1.js.map Source map error: Error: request failed with status 403 Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9

Resource URL: https://www.newspapers.com/_next/static/chunks/webpack-b55f805a59a40ebd.js Source Map URL: webpack-b55f805a59a40ebd.js.map Source map error: Error: request failed with status 403 Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9

Resource URL: https://www.newspapers.com/_next/static/chunks/1dd3208c-fc303f05ffab3b31.js Source Map URL: 1dd3208c-fc303f05ffab3b31.js.map

I really don't want to stop using Firefox, but I need a usable browser. Can you help me?

Asked by Paula Hinkel 5 months ago

Last reply by V22 2 months ago

Bookmarks

Something or somebody emptied my bookmarks. I tried the import/restore routine but was told that Firefox "was unable to process the backup file." I also tried System Rest… (read more)

Something or somebody emptied my bookmarks. I tried the import/restore routine but was told that Firefox "was unable to process the backup file." I also tried System Restore without success. Can you help me? I don't want to leave Firefox, but the problem reoccurs, which is maddening and time-wasting. Thanks, Bruce Berckman

Asked by berckman 5 months ago

Last reply by Konstantina Papadea 3 months ago

Open Firefox in previous active tab?

I may have asked this before, When I launch Firefox, it opens the tab to the right of the active tab in the previous session. When I close a tab, it opens the tab to th… (read more)

I may have asked this before, When I launch Firefox, it opens the tab to the right of the active tab in the previous session. When I close a tab, it opens the tab to the right.

Am I wrong, or is that precisely the opposite of what you would expect or want?

Can someone please explain the logic of this? Is there anything that can be done about it?

I have this addon Select After Closing Current. Can I get some advice to set it up to work?

Also, why are there two product pages for it? link text

Asked by noel_envode 4 months ago

Last reply by TechHorse 3 months ago