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You havef ailed to send my email with xlsx attachment and told me 'This message does not meet our delivery requirements.'

I have tried on several occasion to send an email with xlsx attachment and you tell me 'This message does not meet our delivery requirements.' I have sent emails previous… (read more)

I have tried on several occasion to send an email with xlsx attachment and you tell me 'This message does not meet our delivery requirements.' I have sent emails previously successfully to the address without the attachment.? What is the problem?

Asked by cath.page 2 hours ago

Last reply by david 40 minutes ago

PLEASE HELP

pLEASE HELP IN VERY SIMPLE LANGUAGE .tHANKYOU SO MUCH. ATTACHMENTS TO EMAILS WON'T OPEN. ERROR MESSAGE1765572973244 addons.xpi WARN Checking C:\Program Files\Mozilla Thun… (read more)

pLEASE HELP IN VERY SIMPLE LANGUAGE .tHANKYOU SO MUCH. ATTACHMENTS TO EMAILS WON'T OPEN. ERROR MESSAGE1765572973244 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgMessageService.messageURIToMsgHdr]

   displayMessage chrome://messenger/content/aboutMessage.js:269
   openTab chrome://messenger/content/mailTabs.js:305
   _cloneTemplate chrome://messenger/content/mailTabs.js:52

aboutMessage.js:269 1765573033678 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: 2790b244-a901-47db-9540-2583dbddbb49, overwrite: false

Asked by mancali 3 days ago

Last reply by sfhowes 1 day ago

Saving attachments

"save all" to save attachments stopped working. I tried selecting all and Control C to copy them, and that did not work either. Often need to save multiple attachments si… (read more)

"save all" to save attachments stopped working. I tried selecting all and Control C to copy them, and that did not work either. Often need to save multiple attachments since I work from home.

Asked by Ricki 3 months ago

Last reply by damurrs 3 days ago

Thunderbird

Hello! In Thunderbird version 141+, saving attachments from incoming messages is slow. The situation is as follows. A POP3 server and Thunderbird clients are deployed on … (read more)

Hello! In Thunderbird version 141+, saving attachments from incoming messages is slow. The situation is as follows. A POP3 server and Thunderbird clients are deployed on the local network. When the Thunderbird client receives a message and it appears in the client as new, the user attempts to save all attachments (15 MB) and clicks "Save All." This process takes about 1.5 minutes. In Thunderbird version 115, saving attachments takes 5-10 seconds. Could you please tell me if there's a setting I need to disable in the Thunderbird client? Can I open the "Advanced Settings" in the client and see what specifically I can disable to speed up saving attachments? I've attached the mail server connection settings to my request.

Asked by spelmond 2 months ago

Last reply by Wayne Mery 4 days ago

How to Attach and Send More Than One Photo

I would like to send three photos as an email attachment. It seems that Thunderbird only allows one attachment at a time. How can I send more than one photo in the same… (read more)

I would like to send three photos as an email attachment. It seems that Thunderbird only allows one attachment at a time. How can I send more than one photo in the same email?

Asked by anneddorre 5 months ago

Last reply by Rick 6 days ago

Unable to save attached file

I installed the latest version of Thunderbird on my new Windows 11 PC, and when I try to save an attachment without opening it, it doesn't save. I need to open it and the… (read more)

I installed the latest version of Thunderbird on my new Windows 11 PC, and when I try to save an attachment without opening it, it doesn't save. I need to open it and then I can save.

Asked by christine.casiez 2 months ago

Last reply by Murt72 1 week ago

can't open PDF attachments

Hi- I had this working then it magically stopped about a year ago and I can't get it back. When I try to open a pdf I get "...could not be opened, because an unknown err… (read more)

Hi-

I had this working then it magically stopped about a year ago and I can't get it back. When I try to open a pdf I get "...could not be opened, because an unknown error occurred. Try saving to disk first and then opening the file."

I have gone into settings and re-selected adobe acrobat and restarted but still can't open.

I am on a mac.

Thanks for your help! Crazy frustrating and time wasting issue.

Asked by joesgrille 1 week ago

Last reply by Ed 1 week ago

BUG: No Files attach, only Media picker

I can go to any File Manager and send a file to TB, but from within TB itself regardless of composing new or replying, I can only attach Media, as the app only invokes th… (read more)

I can go to any File Manager and send a file to TB, but from within TB itself regardless of composing new or replying, I can only attach Media, as the app only invokes the Media picker when tapping the Paper Clip icon.

Android 14, latest TB from Play Store.

Asked by ml35 2 weeks ago

Last reply by Platform34 1 week ago

thunderbird not saving attached pdf files unless i open them

i have always used thunderbird and am now up to 64 bit thunderbird 144.0.1 on windows 11 25h2 everytime i am sent a pdf file as an attachment i'm having to get thunderbi… (read more)

i have always used thunderbird and am now up to 64 bit thunderbird 144.0.1 on windows 11 25h2

everytime i am sent a pdf file as an attachment i'm having to get thunderbird to open the file before i can actually save it to disc

everything else, while asking me for a name & location to save the file simply doesn't

btw thunderbird is now configured to ask me what to do with the pdf file and it ALWAYS behaves the same

i don't want to have to open files like pdf's that may not be safe / virus free before being able to handle them

way passed the time you fixed this stupidity terry

Asked by terry.willett 3 weeks ago

Last reply by CAD-MANUFACTURING SOLUTIONS INC. 2 weeks ago

RTF attachments won't open

Hi, RTF attachments won't open. I have set the default application(Libre Office) in Windows, and in Thunderbird. Thunderbird is up to date. So is Windows. I can save the … (read more)

Hi, RTF attachments won't open. I have set the default application(Libre Office) in Windows, and in Thunderbird. Thunderbird is up to date. So is Windows. I can save the file, then open it, and then delete it, but it's a recurring issue.

Please help!

Matt

Asked by Matt 2 weeks ago

Last reply by Ed 2 weeks ago

can't send emails with attachments

Yesterday was fine, but today (11/21/25), I can't send emails with attachments. It's like dial up service without the beeping. A simple email with a simple image sits a… (read more)

Yesterday was fine, but today (11/21/25), I can't send emails with attachments. It's like dial up service without the beeping.

A simple email with a simple image sits and sits and 20% sent, then 27%, then 35% .... then it may go through. Maybe. AND then it tells me that it can't save the sent message.

Slow as a rock.

Asked by brian257 3 weeks ago

Last reply by Googlethunderbird. 3 weeks ago

File Icons on Attachments

When I add attachments when replying to emails, the file icons on those attachments don't display. This only happens when replying, the file icons display when receiving … (read more)

When I add attachments when replying to emails, the file icons on those attachments don't display. This only happens when replying, the file icons display when receiving emails. Have tried many things to fix this including using ChatGTP with no luck. What can I do to fix this?

Asked by craig.riddell9 1 month ago

Last reply by Toad-Hall 3 weeks ago

associated helper

Please assist When I go to send a email,I add scanned Documents as a attachment<but in the email Before I send it,I cannot open the attachments It shows Could not be o… (read more)

Please assist When I go to send a email,I add scanned Documents as a attachment<but in the email Before I send it,I cannot open the attachments It shows Could not be opened,because the associates helper application does not exist chanhe the association in your preferences I have attemped to do the above,But I need your HELP Thank you Darryl. </p>

Asked by smithassoc 1 month ago

Last reply by Matt 1 month ago

Dmitry

Hello! An attachment with the 7z extension is sent to the email. It is very inconvenient to save attachments of this type to the computer every time. To open them using t… (read more)

Hello! An attachment with the 7z extension is sent to the email. It is very inconvenient to save attachments of this type to the computer every time. To open them using the 7-zip archiver, you need to perform several actions (select open, find the program in the program files, and select the exe file). Can you make it so that the user does not have to perform these actions every time?

Asked by Дмитрий Огибалов 1 month ago

Last reply by Yu5tiqX9og 1 month ago

Sudden Missing Email Content in Bodies/Attachments! (pop)(macOS)

Suddenly, the body of some my older emails are blank, and their attachments missing! It is sporadic, and there are not specific date windows for when the email bodies/att… (read more)

Suddenly, the body of some my older emails are blank, and their attachments missing! It is sporadic, and there are not specific date windows for when the email bodies/attachments are blank. Some are from a few months ago, some from years ago.

I am a "regular person" email user and have ZERO IT or coding experience. How can I recover the content of these blank emails? Specific, step-by-step help would be much appreciated. I hope to continue using Thunderbird and not have to abandon it.

I run Thunderbird on a iMac, and I use POP to sign in - I think.

Thank you.

Asked by renee.colle 1 month ago

Last reply by Rick 1 month ago