All Products Community Forum

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Today just after an auto update of Thunderbird from 115.14.0 to 128.1.1 the ability to drag a selected number of addresses from an address book window to the address field or the cc or bcc field in a new e-mail. We have an address book with sub folders. This has caused undue headaches dragging addressees one at a time. Can anyone help with why this upgrade has cause this or if there is a setting that needs changed. Tried to change back to old version 115.40 but the system I guess changes the profiles so they can't be back loaded.

After a crash I had to reinstall ubuntu and switched to 24.4 where Thunderbird is installed via snap.

I have my old home directory with my old .firefox installation and want to copy my data from the old installation to the newe tb. How can I do this ? brds

I have only my profile file (eg 1b3ylg2i-default) from backup. I copied it into the Thunderbird\profiles folder on the new computer. I have tried changing the information in the parent higher up files (installs.ini and profiles.ini) to match, but no luck. Thunderbird complains that it cant find my profile. The source computer is dead, I have only this file as backup.

Is there a way?

The update which was released recently, 130.0 (64-bit) is causing issues across my company. Those who've installed it via the Microsoft Store or had an admin manually install it are unable to launch Firefox, with an "application was unable to start correctly (0xc0000022) pop up that appears several times when it is closed and Firefox never opens.

Under About Firefox, I see an error that it is "unable to check for update due to an internal error".

I've been able to get Firefox to install by completely removing it and installing with the EXE as an admin. However when I do I am unable to restore my user's Bookmarks from the JSON file as regardless where that file is, Firefox claims it does not have permission to access the file. The same occurs if attempting to upload a file, Firefox again claims a permissions error. Finally if you download a file, you cannot launch it from the Firefox toolbar, again because of permissions.

The files are in folders that all users have access to, I have confirmed that the user account, SYSTEM and Authenticated Users all have access to the folders the files reside in. I would upload screenshots, but as mentioned Firefox doesn't have permission to do so.

Thank you, Jeremy Hellstrom

Firefox will not start. Error message. 130.0 not compatible with 129.0.2. Windows 10. Started after update download and install. Wife's computer...not this one.

Hi, as the title say, I would like to find a way, to trigger the Update the same way by command line as if it would be triggered by the automatic mechanism or the user in "about Firefox".

The reason is, that we´ve recently mass activated automatic updates and I would like to test on 100+ machines without relying on users action.

Thanks

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and after refresh. when can I expect improvement?