Tabs and History are Missing After Avast Anti-track

I just tried the free Avast anti-track product. I ran a browser clean-up which included browser cache but NOT browser history. (they give you options on what to clear). N… (read more)

I just tried the free Avast anti-track product. I ran a browser clean-up which included browser cache but NOT browser history. (they give you options on what to clear). Now I have lost the 50+ tabs I always open on startup. I have also lost all browser history older than 2 weeks. Avast can't help. Anyone know how I can recover my tabs?

Asked by jb26 5 minutes ago

Password Manager

For about the last month or so, I frequently get an error message that my password is incorrect. I use Thunderbird to manage emails on five separate accounts. Four are g… (read more)

For about the last month or so, I frequently get an error message that my password is incorrect.

I use Thunderbird to manage emails on five separate accounts. Four are gmail accounts and I NEVER have an issue with those.

The issue only occurs with my oldest email account, which is an ".msn" account - a paid Microsoft account.

I can send and receive mail on this account without any issues when I use Outlook online through my Firefox browser, but when I try to use through Thunderbird, I get the password error message more often than I don't. In other words, sometimes the emails go through, but most of the time they do not. When I copy and paste the text of the email into the web browser version, there is never any problem and I am NEVER asked for my password.

Every now and then, when the message pops up, I attempt to re-enter my password, but most of the time it still won't send, and the error message re-appears almost immediately. I have changed the password twice, but that has no effect on the error message.

I would be very appreciative of any assistance.

Thanks in advance,

Bud

Asked by budizen 4 days ago

Last reply by budizen 30 minutes ago

Cannot stay logged into single sign on accounts

When I login to sites using an email address and password, quitting and relaunching Firefox reveals that I remain logged into those services. However, if I use a single s… (read more)

When I login to sites using an email address and password, quitting and relaunching Firefox reveals that I remain logged into those services. However, if I use a single sign on option such as the "Sign in with Google" login option to access an account, I find that each and every time I launch Firefox I am forced to sign back into the account. This is not the case with any other web browser I use as they all remember the account I am logged into using a single sign on option. Does anyone understand why Firefox requires using the single sign on option each time I relaunch the browser while it remembers email address/password logins without issue?

To troubleshoot, I have verified that I use the "Standard" browser privacy option at about:preferences#privacy. In fact, I have been using Firefox's default preferences across the board. The only aspects of Firefox which I've customized are the theme and the extensions installed: Dark Reader, Simple Translate, YouTube Auto Like, Tweaks for YouTube, and Gesturefy.

I tried reconfiguring my History settings using the advice provided elsewhere on this forum, but it had no effect on the issue: https://support.mozilla.org/en-US/questions/1261095

Asked by Charles 1 hour ago

After rebooting a Windows 10 computer, and starting Firefox, two Firefox Windows open

After rebooting a Windows 10 computer, and starting Firefox, two Firefox Windows open. The second one opens Yahoo on it's Tab with no other Tabs open. Before booting, the… (read more)

After rebooting a Windows 10 computer, and starting Firefox, two Firefox Windows open. The second one opens Yahoo on it's Tab with no other Tabs open. Before booting, there was only one Firefox window open. This has happened before in the past.

Could this be fixed.

I have also reported several times that at times, Bookmark folders are found missing but found in strange places where I did NOT move them. I have been told that this could be possibly caused because of my very large Bookmark file. It would be very nice if this was resolved. I have reported this at bugzilla.mozilla.org.

Asked by Wayne Carpenter 2 hours ago

Repeated freezing/crashes with Firefox browser despite refreshes/new installs

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing… (read more)

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

Asked by mozillauser1234 4 weeks ago

Last reply by mozillauser1234 3 weeks ago

firefox private window on my browser

Yesterday firefox private window comes up on my browser...I do NOT want that, how to get rid of it?? My desktop is set up with menus for quick reference; I cannot get pas… (read more)

Yesterday firefox private window comes up on my browser...I do NOT want that, how to get rid of it?? My desktop is set up with menus for quick reference; I cannot get past this private window

Asked by Debbie 2 hours ago

Mailto links do not work properly in Firefox

As per subject. When i click a Mailto link in a webpage, eMClient opens OK, but message window does not. Seems to be a Firefox problem because it works fine in Chrome. I'… (read more)

As per subject. When i click a Mailto link in a webpage, eMClient opens OK, but message window does not. Seems to be a Firefox problem because it works fine in Chrome. I've checked the Firefox and Windows (10) settings; all seems as it should be. Any suggestions? Thanks.

Asked by autolycus1 2 hours ago

changing password without an options option

I recently had an issue where my email password changed on another client, but Thunderbird did not prompt me for a new password. After two days, my account was still froz… (read more)

I recently had an issue where my email password changed on another client, but Thunderbird did not prompt me for a new password. After two days, my account was still frozen with no new emails on Thunderbird, although they were updating on other clients. The Mozilla help on the issue said to go to "Options." There is no "Options" option in my Thunderbird, not in the top menu, not under server settings, not under Account settings, not under Tools. My version of Thunderbird is 115.11.0 (64-bit), running on Ubuntu Linux 22.04 LTS. Maybe the issue of no "Options" option is specific to this particular incantation.

Here's what I did to force Thunderbird to prompt me for a new password. I selected "Server Settings" below the email address in the left pane. I changed the Server Name to one that is incorrect. When I migrated away from that textbox, Thunderbird raised a popup window that it had to restart. I let it restart, and when it came back up, it prompted me for a new password. I now input my correct password for the email address. It came back a few moments later that the password was incorrect, asking me to enter a new password. Well, it's the server URL that's incorrect, not the password. I cancelled the popup window, then changed the the server name back to the correct one. When I migrated away from that textbox, Thunderbird again raised a popup window that said it had to restart. I let it restart, and when it came back up, everything was fine, and my two days of undelivered emails came through immediately.

I hope this can help others who are bewildered by the lack of an "Options" option on their version of Thunderbird.

Asked by randybass1 2 hours ago

Can't switch Windows Focus to Thunderbird

While I haven't encountered this problem enough to have sussed out what sequence of events causes it, Thunderbird will occasionally get into a mode where I can't switch w… (read more)

While I haven't encountered this problem enough to have sussed out what sequence of events causes it, Thunderbird will occasionally get into a mode where I can't switch windows focus. (See the attached screen shot of the Task Manager showing you can't "switch to" Thunderbird.)

When this happens nothing seems to work except killing the task via Task Manager. Not optimal.

This time - the most recent occurrence (today) - when this happened, there was an outstanding update. After killing the task and restarting I got the message "Thunderbird is installing your updates." Still not optimal, even if it is a critical update.

Thunderbird 115.11.1 (64-bit) - after update

Windows Info+++++++++ Edition Windows 10 Home Version 22H2 Installed on ‎2024-‎04-‎09 OS build 19045.4412 Experience Windows Feature Experience Pack 1000.19056.1000.0

Asked by DebraBk 1 day ago

Last reply by DebraBk 2 hours ago

Keyboard Shortcuts Differences Between Windows and Linux

I often use Ctrl+Number to jump to a fixed tab, whereas on Linux the shortcut is Alt+Number, which causes some inconveniences. Is it possible to make Firefox use Ctrl+Num… (read more)

I often use Ctrl+Number to jump to a fixed tab, whereas on Linux the shortcut is Alt+Number, which causes some inconveniences. Is it possible to make Firefox use Ctrl+Number to switch tabs on Linux?

Asked by dice1101 2 hours ago

Incomplete bookmarks when creating new places.sqlite or using the restore feature.

I'm trying to load a jsonlz4 backup of 88.4 mb with 1 146 851 items. When creating a new places.sqlite, the majority of the bookmarks inside Other Bookmarks don't have a … (read more)

I'm trying to load a jsonlz4 backup of 88.4 mb with 1 146 851 items. When creating a new places.sqlite, the majority of the bookmarks inside Other Bookmarks don't have a location url. Like this:

Name_____________| Location


Normal bookmark | site.com My problem_______|

I tried using https://www.jeffersonscher.com/ffu/bookbackreader.html to convert it into html and json. Importing the html into firefox puts everything into the Bookmarks Menu and everything is missing their location url. Opening the html in writer I see that every bookmark does have its location url but as hyperlinks on the names. Restoring the json, 1 time after not clicking the Check/Repair JSON button and another time after clicking it, gives me all the bookmarks in their correct place but the majority are still missing their location urls.

I also tried creating another places.sqlite with my jsonlz4 backup and exporting as html and json through the bookmarks Library. Importing them, separately, into new firefox profiles just gives me the bookmarks that weren't missing links.

Also tried creating a places.sqlite in windows but it stopped before the Other Bookmarks folder, I guess.

I don't know if its relevant but between restarts and shutdows I always have 18 kmozillahelper processes before even starting firefox. I don't know since when they haven been there or if they have increased.

Any ideas on how to restore correcly my bookmarks?

Asked by wandering.goose 1 day ago

Last reply by wandering.goose 2 hours ago

Firefox stops working after working for a while

At some point after a Firefox and/or Windows update, Firefox started to stall after working for a while. When I open Firefox, I start surfing using multiple tabs, using b… (read more)

At some point after a Firefox and/or Windows update, Firefox started to stall after working for a while. When I open Firefox, I start surfing using multiple tabs, using bookmarks, typing URLs, or clicking on web links and then suddenly, the little dot in the current tab where I am trying to access another link, starts moving right and left indefinitely, apparently waiting or unable to access the desired page. After that I type well-known URLs (such as google.com) that I know "always" work, and the same thing happens. From then on Firefox cannot access any URL I throw at it (no error messages or warning of any kind) until I close Firefox and reopen. Once I reopen, the cycle repeats: it works for a while until it doesn't. I have cleared all cookies and caches, I have erased or disabled all extensions, but the problems persists. Any advise? Thank you.

Asked by butron43 4 hours ago

Getting new messages

After years of operating satisfactorily now when try to get new messages I am frequently told that there are several new messages but nothing appears in my inbox. I have … (read more)

After years of operating satisfactorily now when try to get new messages I am frequently told that there are several new messages but nothing appears in my inbox. I have checked the emails on the server but they match what is in my inbox. Nothing has gone missing and I do not have a 'junk' folder. I have tried clearing the cache but it did not work. Could this be a fault with the latest update to Thunderbird? This is nothing more sinister than highly irritating

Asked by JohnRieley 4 hours ago