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I have two identities in my Thunderbird 44.0. When I click get messages for one of the identities, "loading messages" shows in the status bar and the cursor shows an hourglass. It's stuck in this mode forever until I select a folder in the other identity. If I go back to the first identity and select the Inbox, the hourglass comes back and the perpetual "loading messages" shows again in the lower status bar.

If I can find the installation file, should I try to install it again, or uninstall first. And how can I save the email and profile(s) before I do the uninstall.

Any suggestions...

I have two email accounts (one is imap, one is pop3) in my older version of Thunderbird. They have both worked normally until last week. The pop3 account continues functioning normally, but now when I select (in Thunderbird) the imap account, the mouse cursor starts showing the hourglass and the bottom status bar reads "loading message" . I've closed and restarted Thunderbird, but this doesn't make any difference. The imap account is stuck on "loading message" and doesn't download anything. I also checked my imap email account on the ISP's website, there is new email there waiting to be downloaded,. What can I do to troubleshoot this?

ps...a few weeks before this problem surfaced, I had all my email (inThunderbird) disappear, so I renamed the prefs.js file and that fixed the problem. My email worked normally after that, until this current problem occured.

I attached a 9 mb html file to an email and sent it. In sending it was broken up into 10 different emails.. In receiving it, I found 10 emails and don't know what to do with them. I selected all 10, and there appeared a window with the word "archive" . Which I clicked and now all 10 email are in a subfolder named Archives.. I still don't know what to do with them in order to join them together into the original readable file.

Would appreciate some suggestions...

John

Recently upgraded to windows 7, and upgraded firefox to version 115. Why am I getting notices that Windows Vista is no longer supported. [upgraded from vista to 7]

I have Fire fox 4 and I wish to upgrade to Fire fox 5 or 6 , is this free? and if I do upgrade will I lose my bookmarks ? ....... I want to upgrade ! .... fire fox has improved my computer speed ....alot .........GREAT PRODUCT ...... I only wish to improve my fire fox .......and if the upgrades are free or ? ..........thanx Don L