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Thunderbird

Hi Just started using Thunderbird. Every time I start Thunderbird it ask for passwords. As they are long and secure its tedious. I tried the solution previously shown o… (read more)

Hi Just started using Thunderbird. Every time I start Thunderbird it ask for passwords. As they are long and secure its tedious. I tried the solution previously shown on your web help (click "Outgoing Server" Click Edit. Under "Security and Authentication" DESELECT "Use name and password") but it doesnt give a "username and password opyion" only a box for Connection security, another for Authentication method, another for User name. Whats the best solution please?

Asked by stephenmathews 15 minutes ago

OSX Thunderbord - mozDraggedFiles folder

Since a few weeks ago every time I try to drag an email from the inbox to a folder (I'm not ever trying to drag it out of Thunderbird), if I falter with the mouse or try … (read more)

Since a few weeks ago every time I try to drag an email from the inbox to a folder (I'm not ever trying to drag it out of Thunderbird), if I falter with the mouse or try to drag it a second time I get dialog box asking if I want to replace a file that already exists in the "mozDraggedFiles" folder. e.g.:

 CONFIRM
 /var/folders/4g/sjfdskjgdsklfi098ds09jsejre/T/mozDraggedFiles/<subject_of_email>.eml Already exists do you want to replace it? Y/N

Clearly a temp folder for stored copies of emails before they get moved/copied somewhere.

There's a similar bug reported here: https://bugzilla.mozilla.org/show_bug.cgi?id=1983616

Which links to another couple of bugs, but all are talking about dragging files to desktop or other location but not about dragging them within the program.

Presumably once a dragged email reaches it's destination the copy in the mozDraggedFiels folder ought to be cleared right? I wonder why that has changed recently, I'm pretty sure I haven't had this issue before.

Also to make matters worse when the dialog box comes up, it is only displayed locally to the machine to screens connected directly to it and if I am remoting in with share screen or something like jump desktop the machine essentially hangs/disconnects until the dialog box is closed!

Anyone else getting this ?

I'm on OSX 15.1 and Thunderbird143.0.1 (aarch64) R.

Asked by ralph.mozilla 4 months ago

Last reply by ralph.mozilla 28 minutes ago

Thunderbird is damaged

thunderbird Is working fine, but this message crops up every few minutes, and requires 4 - 8 Cancel clicks. I've tried "Open anyway", I've deleted and reinstalled the app… (read more)

thunderbird Is working fine, but this message crops up every few minutes, and requires 4 - 8 Cancel clicks. I've tried "Open anyway", I've deleted and reinstalled the app several times, and tried the terminal command "xattr - cr" and dragging the app into the window. Is there a proper fix for this. V. grateful for any solution. TIA Brian

Asked by briangascoigne444 1 day ago

Last reply by briangascoigne444 1 hour ago

thunderbird

Hello, since friday, 6.2. thunderbird does not launch new (and also not completely all older) Emails anymore. So I can't see all my recieved and send E-Mails. In all my 3… (read more)

Hello, since friday, 6.2. thunderbird does not launch new (and also not completely all older) Emails anymore. So I can't see all my recieved and send E-Mails. In all my 3 Mail-Accounts froms different providers it does not work anymore, without changing anything from my side I know. But from my handy, where I use google-Mail, it works.

I already checked synchronization settings and repaired the E-Mail-folders.

So, are there any technical defects or problems with thunderbird, an update for instance that caused trouble for instance? And what can I do, to make it work again? Atherwise I would have to quit thunderbird and change my Host.

Looking forward to your response and already thanks for support, all the best, M.

Asked by info13520 2 hours ago

Copying Thunderbird to new laptop

Hello. I have followed the instructions to copy the profile file to a drive and take it to the new computer so my Thunderbird will be the same on both laptops. BUT I ge… (read more)

Hello. I have followed the instructions to copy the profile file to a drive and take it to the new computer so my Thunderbird will be the same on both laptops.

BUT I get a message that the profile file is not available. And I searched for the file by name and found nothing!

The actual message is attached.

I need to copy my emails to the new laptop.

Asked by Indylu7 5 hours ago

Last reply by Ed 2 hours ago

Sync local inbox file to server

I was using a web mail client and it deleted my inbox. I have a backup of Inbox and Inbox.msf file on my local computer and keep copying it into the correct folder, but e… (read more)

I was using a web mail client and it deleted my inbox. I have a backup of Inbox and Inbox.msf file on my local computer and keep copying it into the correct folder, but every time I start Thunderbird, it syncs from the server down and deletes all the messages in my inbox file.

How do I tell it to sync the local messages back up to the server or is there a good/better way to do it?

Asked by gursdeepak 3 hours ago

Recurring events in the caldav (external) calendar

Problem with recurring events in the caldav (external) calendar. If you delete one instance of an event (today), events for previous days are automatically created. Thun… (read more)

Problem with recurring events in the caldav (external) calendar. If you delete one instance of an event (today), events for previous days are automatically created.

Thunderbird ver. 140.7

Asked by Виталий В. 3 hours ago

MAILS FREE

Bonjour Désolée, je ne sais pas écrire en Anglais, mais je pose ma question ici, au cas où une bonne âme pourrait m'aider. Je suis nulle en informatique, le minimum..… (read more)

Bonjour Désolée, je ne sais pas écrire en Anglais, mais je pose ma question ici, au cas où une bonne âme pourrait m'aider. Je suis nulle en informatique, le minimum... -Mon mail ' nadetted@free.fr ' a basculé sur ZIMBRA, et je n'aime pas du tout fonctionner avec.

                 Les 2 adresses mails sont les mêmes, et je me perds dans les mots de passe.

-Sur l'ordi, mes mails vont jusqu'au 29 novembre ? .et on me demande "Saisissez votre mot de passe pour nadetted sur imap.free.fr : *alors que je n'en ai jamais mis, et accédais direct à mes mails.

-Ensuite j'ai cela  :: "échec de la connexion depuis le serveur imap.free.fr avec le nom d’utilisateur nadetted"

                                 *le serveur IMAP .free serait déconnecté !?

-Sur le GSM, je vois mes mailsl jusqu'au 15 décembre 2025 ?  !

-J'arrive à voir mes mails sur Zimbra, mais je voudrais sortir de là et récupérer *sans pertes de dossiers etc, ma boîte mail d'avant  :: nadetted@free.fr classique, que j'ai depuis très longtemps. Cela est-il possible SVP ? -Depuis, j'ai de gros soucis de connexion avec mes contacts et RV médicaux, nous sommes des personnes âgées, et personne pour nous conseiller. Je pense à un Bug, ou une mise à jour défaillante ? Je suis en W10

-J'espère que quelqu'un pourra me lire, voir me contacter en Français, sur mon mail de secours : [edited from public] @laposte.net ou [edited from public community support forum] @free.fr Bien à vous Merci Mme Benard France

Asked by nadetted 16 hours ago

Last reply by Agent virtuel 5 hours ago

Adding new account

I am setting up a new computer with Linux Mint and Thunderbird. I got my primary comcast.net account added in and working but when trying to add another account I get th… (read more)

I am setting up a new computer with Linux Mint and Thunderbird. I got my primary comcast.net account added in and working but when trying to add another account I get the following:

Unable to connect

The connection was refused when attempting to contact localhost.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Thunderbird is permitted to access the web.

Since the first account works, I assume there is no problem with network connection, firewalls, or proxy settings. I have confirmed spellings of username and password. Any ideas?

Asked by Jack 9 hours ago

Last reply by Matt 6 hours ago

how to change message storage local directory back to default

I'm trying to find the proper way to revert back to the default location for local mail message storage in TB (ver 140.7.1 esr). Years ago I set my local message storage… (read more)

I'm trying to find the proper way to revert back to the default location for local mail message storage in TB (ver 140.7.1 esr).

Years ago I set my local message storage to a storage drive on my Win10 PC. I now want to move all of TB to a new Win11 PC but realize I have thing in 2 places - messages on my storage drive and everything else of TB in the default C: drive location.

If I simply change the Message Storage Local Directory back to the default path - will it move my current/old messages to the default location or do I have to manually move things (first or after?)?

I have many years and about 13Gb of email messages that I want to ensure I keep.

TIA

Asked by JimK 12 hours ago

Last reply by Matt 6 hours ago

Hilton ics file import fails

The Hilton hotel reservation produces the following .ics file (with some edits for privacy), which fails on import. Deleting lines like the second block will import corre… (read more)

The Hilton hotel reservation produces the following .ics file (with some edits for privacy), which fails on import. Deleting lines like the second block will import correctly. I can make this edit when needed, so this is more of a bug report than a question. I have not tried to narrow it down more, this is something I do once every couple of months.


BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN COMMENT:via ics.agical.io CALSCALE:GREGORIAN BEGIN:VEVENT DTSTAMP:2026xxxxT035151Z UID:2026xxxxT035151Z-1969360351@ics.agical.io DTSTART:2026xxxxT220000Z DTEND:2026xxxxT180000Z ORGANIZER: SUMMARY:Your Upcoming Stay DESCRIPTION: LOCATION:Hampton Inn %26 Suites by Hilton Wheat Ridge Denver West\, 4025 Clear Creek Drive\, Wheat Ridge\, 80401\,US BEGIN:VALARM TRIGGER;VALUE=DURATION:-PTM DESCRIPTION:Agical Alarm: Your Upcoming Stay ACTION:DISPLAY END:VALARM X-MICROSOFT-CDO-BUSYSTATUS:BUSY END:VEVENT END:VCALENDAR

BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN COMMENT:via ics.agical.io CALSCALE:GREGORIAN BEGIN:VEVENT DTSTAMP:2026xxxxT035119Z UID:2026xxxxT035119Z-224582756@ics.agical.io DTSTART:2026xxxxT220000Z DTEND:2026xxxxT180000Z SUMMARY:Hampton Inn %26 Suites by Hilton Wheat Ridge Denver West\, 4025 Clear Creek Drive\, Wheat Ridge\, 80401\,US END:VEVENT END:VCALENDAR

Asked by phil102 6 hours ago

Seems impossible to transfer data from Windows 10 140.7.1esr (32 bit) to W11 140.7.1esr (64 bit)

Hello all: Transferring Thunderbird from the system above to the system noted above. Follow the instructions from here on the Mozilla Support page (copied both "Thunder… (read more)

Hello all:

Transferring Thunderbird from the system above to the system noted above. Follow the instructions from here on the Mozilla Support page (copied both "Thunderbird" directories into the Roaming and Local destination directories. When the destination machine installation opens, it is functional (i.e. it picks up all the existing e-mail accounts, downloads new mail, etc...). The problem starts when we get to the local folders.

All of these have a date and time appended to them in the destination installation. For example, if the original folder is "Prosperity Bank" the destination folder is labeled "Prosperity Bank (2025_09_21 23_06_33 UTC)" and will not let not populate (shows no messages inside).

As I am typing this, it seems I may have identified the problem (or at least part of it). It seems the destination system install is slowly working its way through the local folders randomly (not in alphabetically order), as it seems to be slowly populating them with the old mail stored therein on the original system. It is going very slowly. Very slowly.

Has anyone else experienced this? Is it normal? Is there any way to quickly eliminate the dates now appended to the local file names? (Visually this is very annoying and I do not want to try modifying the individual folder names yet until I'm sure its populated as much as it will populate.)

Thank you for any assistance.

Larry Reese

Asked by Larry Reese 10 hours ago

Last reply by Matt 6 hours ago

Stopped sending emails

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three da… (read more)

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them. So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email. I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Asked by zbadger 2 days ago

Last reply by zbadger 7 hours ago

ISP Blames Mozilla - No Email for 5 days Now!

Hello, Need To Know: I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, t… (read more)

Hello,

Need To Know:

I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, the passwords would not go, so I copy and pasted the data for 10 email addresses. All worked well, until 5 days ago when I could not log into the ISP.

Since then, 12 ISP tech support people gave me 12 different was to fix the login problem. The 'logging in' kept trying to login. The only way to stop it is to close TB and restart it. The same happens with all 10 accounts - can't login.

I followed instructions to the letter and nothing worked. Later, a tech at ISP said they have had a lot of complaints from people with Tbird and said it's Mozilla's fault. They all said they don't support Thunderbird. They only support webmail. One even suggested I delete all my cookies. Of course I'm not going to do that.

You would not believe the amount of crazy ideas I was given.

Here is the core problem:

I used both Pop and IMAP depending on the email account. TBird was great with POP and IMAP either.

I changed all the passwords as instructed. I followed the Step-x-Step settings on the ISP web site

The ISP, Rogers, took over Shaw. Rogers, I'm told, dropped support for 3rd party email clients and requires customers to create a new email on their Webmail host. Webmail is WEBmail because it is not Email.

Testing Out TBird:

  1. On the old Win 7 TBird (Ver. 68.1.1 (32-bit)) Email works with both POP and IMAP settings.
  2. On the new Rig, Tbird (V. 147.0 (64-bit)) worked for a while.

What Happens: -- Due to the issues, I set Tbird to not:, -- Check for new messages at startup -- Check for new messages every -- Automatically download new messages -- Fetch headers only

The two ISP are Rogers Rogers and Shaw <--- just redirects to Rogers. But webmail.shaw.ca still works.

My Rig with the issues: Alienware Aurora Desktop 1250 Intel i9 Ultra Nvidia RTS 5080 Memory 32 GB DDR5 Storage 2 TB SSD + 2Tb HDD Thunderbird Version-147.0 (64-bit)

Is the ISP correct, that Thunderbird may be the core problem?

Thanks for your volunteering - where would we be without you, ~r

Asked by redacted 1 week ago

Last reply by redacted 9 hours ago

Larger images into Thunderbird

When inserting several larger images (JPEG, 1.4 MB, 1770x2440 px, 300 dpi) directly into the message body (i.e. not as an attachment), Thunderbird crashed and the draft o… (read more)

When inserting several larger images (JPEG, 1.4 MB, 1770x2440 px, 300 dpi) directly into the message body (i.e. not as an attachment), Thunderbird crashed and the draft of the written message was not saved.

Is there a limit to the maximum size or format of an image that can be inserted directly into the body of the message?

I am using THB release 140.6.0esr/32-bit

Asked by Ferdinand 12 hours ago

Last reply by Matt 10 hours ago

  • Solved

outgoing mail from Thunderbird is sent but never arrives

Hello, I just moved my email host from Microsoft to Bluehost and I am having trouble getting Thunderbird set up correctly. I can send and receive from Bluehost webmail, a… (read more)

Hello, I just moved my email host from Microsoft to Bluehost and I am having trouble getting Thunderbird set up correctly. I can send and receive from Bluehost webmail, and I can receive in Thunderbird, but not send. I can reply successfully, but all sent mail from Thunderbird shows as sent but never arrives.

I am running Windows 10 and using Thunderbird 140.7.1esr

Any help would be great. Thank you!

John

Asked by johnk311y2020 20 hours ago

Answered by johnk311y2020 15 hours ago

"Reply with Template" always uses encryption, resulting in corrupted e-mail reply

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail ad… (read more)

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail address. As a result, the reply e-mail is always corrupted.

I am using Thunderbird 140.7.1esr on Windows 10.

I have attached a screenshot of what the reply e-mail always looks like.

In the Template that I am using, the "encrypt" button is not selected, and in the OpenPGP menu of the Template, the "Encrypt" menu item does not have a checkmark next to it.

Does anyone know how I can get Thunderbird to send reply e-mails without using encryption?

Asked by antifascist 2 days ago

Last reply by Matt 11 hours ago

Thunderbird outlook mail account on Macbook email sending takes one minute or longer

Add outlook email account in Thunderbird app on Macbook does not strictly go through microsoft 2-step verification process. In stead, microsoft verification window flashe… (read more)

Add outlook email account in Thunderbird app on Macbook does not strictly go through microsoft 2-step verification process. In stead, microsoft verification window flashes away instantly and Thunderbird window takes over. Although OAut2 is specified, the set up is not right. Sending email from outlook account takes about one minutes. Sometimes if it takes longer time, sending email will fail.

Asked by J W 11 hours ago