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odd symbol by email address on sent message

Whenever I send an email from my em@ihmaxwell.com account, it automatically shows up with a logo alongside clearly taken from a notification from Jet2 about. flight booki… (read more)

Whenever I send an email from my em@ihmaxwell.com account, it automatically shows up with a logo alongside clearly taken from a notification from Jet2 about. flight booking! How do I get rid of this.

Asked by em13 1 hour ago

I can't send emails with attachments (3mb), it keeps loading and fails.

Since a couple of days I have a problem with Thunderbird. I can send normal emails without attachments and I have no problem, but when I attach, it keeps loading in 12%, … (read more)

Since a couple of days I have a problem with Thunderbird. I can send normal emails without attachments and I have no problem, but when I attach, it keeps loading in 12%, as if it was checking the files, and from there it doesn't go beyond that until it gives a timeout error. I have tried with another email client and it has worked without problem from the same computer. I have paused the antivirus protection in case that was the problem, but it hasn't been the case.

Asked by Samuel 2 hours ago

Missing emails

I have just noticed that my inbox only contains messages for the past month where previously all emails were displayed unless I deleted them. How can I rectify this matte… (read more)

I have just noticed that my inbox only contains messages for the past month where previously all emails were displayed unless I deleted them. How can I rectify this matter? Dr Brian Vale.

Asked by drbvet 2 hours ago

No allow button on oauth window to access gmail account on account set up

Hi. I am trying to set up thunderbird on a new travel computer using gmail accounts. I enter the username and password and press done and it brings me to a screen saying … (read more)

Hi. I am trying to set up thunderbird on a new travel computer using gmail accounts. I enter the username and password and press done and it brings me to a screen saying thunderbird wants to access your google account, telling me to press allow. But there is no allow button to push (see screen info below). I have changed my accessibility settings to see the full screen but there is still nothing. I can't do this without an allow button. Help!

Mozilla Thunderbird Email wants to access your Google Account undefined <redacted>@gmail.com This will allow Mozilla Thunderbird Email to: More info Read, compose, send, and permanently delete all your email from Gmail Click for more information More info See, edit, download, and permanently delete your contacts Click for more information More info See, edit, share, and permanently delete all the calendars you can access using Google Calendar Click for more information By clicking Allow, you allow this app and Google to use your information in accordance with their respective privacy policies. You can change this and other Account Permissions at any time.

Asked by joanneS2 19 hours ago

Last reply by Wayne Mery 3 hours ago

The folder 'Inbox' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

Receiving this error a couple times a day when using Thunderbird: "The folder 'Inbox' could not be compacted because writing to folder failed. Verify that you have enough… (read more)

Receiving this error a couple times a day when using Thunderbird: "The folder 'Inbox' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I can delete some emails but for the most part, everything in the Inbox cannot be deleted. I have looked at other forums but I haven't found a concrete set of steps to get this error fixed. I am not very familiar with the inner workings of Thunderbird, so more details on how exactly to get this fixed if possible would be appreciated.

Asked by windmillthorns 18 hours ago

Last reply by Wayne Mery 3 hours ago

Set up windows do not show entire screen and no way to go down

I am trying to set up both firefox and thunderbird on a new very small (12 inch screen) for travel and with a windows custom magnification of 110 for disabilities. The fi… (read more)

I am trying to set up both firefox and thunderbird on a new very small (12 inch screen) for travel and with a windows custom magnification of 110 for disabilities. The finish set up screen in firefox and the give thunderbird access to your google accounts screen in thunderbird do not appear to be showing the whole screen with no way to get to the bottom to click the critical allow or continue buttons. Those buttons appear to not exist. I am having the same problem trying to sign out of machines replaced several years ago - I can click which ones I want to sign out but it brings up a screen asking why with no continue button so I am stuck. Help!

Asked by joanneS2 18 hours ago

Last reply by Wayne Mery 3 hours ago

Thunderbird requires me to log into the account each time I open an email, for the last week to 10 days.

Recently, the Thunderbird email product quit working propertly. It requires me to log into the account each time I wish to open an email. This has been happening for the … (read more)

Recently, the Thunderbird email product quit working propertly. It requires me to log into the account each time I wish to open an email. This has been happening for the last week to 10 days. I have to reenter my password each time. Example, I open an email after logging in for the whatever many times it has been during the day, and I need to answer the email but need to get some information first. I go get the information and the email program requies me to log in again, even if it has been just a few minutes. This has not happened in the past. I have been using Thunderbird for a very long time, many many years and never had this happen before. I loaded the program on my laptop that I use when I travel or am not at home. Same thing happens with it.

This is highly frustrating and time wasting to have to do that. There is nothing I have found that shows me how to address this. My phone has a different email program and that does not happen when using the phone. And like I said, I have been using this email program for a very long time and have not experienced this in the past.

Is there access to a user's manual or some quick guide to help me with this? I am not a tech newby, but I'm not an IT professional either, which was why I choose using Thunderbird many years ago. It seemed user friendly at that time.

Thank you kindly for your help. Ken

Asked by kw31836 1 day ago

Last reply by Wayne Mery 3 hours ago

attachments

Dear Mozilla volunteer, I tried to attach a file created in MS Word 365 to an outgoing Thunderbird email message on a desktop computer running Windows 11. An error mess… (read more)

Dear Mozilla volunteer,

I tried to attach a file created in MS Word 365 to an outgoing Thunderbird email message on a desktop computer running Windows 11. An error message immediately said "file not implemented", and it would not accept this message as an attachment. I asked Google how to implement this file, and its reply was a completely inscrutable AI-generated set of instructions readable only by a professionally trained IT expert (if indeed such a person even could read it).

My question to you is: How do I "implement" a file so that Thunderbird will accept it as an attachment? OR: Can you modify Thunderbird somehow so that "implementation" is not required?

Thank you for considering this question.

Richard R. Vance rvance@ucla.edu

Asked by rvance1987 7 hours ago

I can't see any of my folders in Thunderbird, and it's asking me to set up an account.

Hi, My computer crashed, and when it came back up I'm unable to locater any of my folders in Thunderbird. THis is a HUGE problem for me, as I have SO MUCH stored in the… (read more)

Hi,

My computer crashed, and when it came back up I'm unable to locater any of my folders in Thunderbird. THis is a HUGE problem for me, as I have SO MUCH stored in the folders there. When I close and restart Thunderbird, it asks me to "Set Up Your Exising Email Address" Blow that it says, "To use your current email address fill in your credentials. Thunderbird will automatically search for a working and recommended server configuration."

So, I think it's treating me like I don't have an account, but I can see my address book with like 4,200 contacts in there.

Please help! Thanks so much in advance.

Danny

Asked by Danny 7 hours ago

'Open with' option not available for attachments

I've inadvertently made some change to 'Open with' so that when I add an attachment I can not open it within the email I'm sending. It opens for the recipient but not for… (read more)

I've inadvertently made some change to 'Open with' so that when I add an attachment I can not open it within the email I'm sending. It opens for the recipient but not for me. When I click on the attachment nothing happens. It doesn't occur for all attachments but it seems to be for any attachment requiring 'Photos' as the option to open. Can you help please?

Asked by Pooh Bear 8 hours ago

Emails deleted from trash folder, can I get them back ?

I deleted some emails that I would like to recover. They went to Trash, and I deleted them from there. Is there a way to recover these accidentally deleted emails ? … (read more)

I deleted some emails that I would like to recover. They went to Trash, and I deleted them from there. Is there a way to recover these accidentally deleted emails ?

Asked by peter1940 11 hours ago

Last reply by Scooter 8 hours ago

Two gmail addresses for years, now I could only access one. "400. Thats an error. The server cannot process the request because it is malformed. It should not be retried."

I've had two gmail addresses that I use on thunderbird and this week I could only access one of them. it askes me for a password and when I try to put one in I get this … (read more)

I've had two gmail addresses that I use on thunderbird and this week I could only access one of them. it askes me for a password and when I try to put one in I get this message "400. Thats an error. The server cannot process the request because it is malformed. It should not be retried. That's all we know." I can't figure out the problem.

Asked by jimposch 12 hours ago