app user data is taking up too much storage

Okay, I do save a lot of bookmarks. But I'm not sure how they would ever add up to more than a gigabyte of user data. I already cleared my cache, and there's still 1.37 G… (read more)

Okay, I do save a lot of bookmarks. But I'm not sure how they would ever add up to more than a gigabyte of user data. I already cleared my cache, and there's still 1.37 GB of "user data". The Firefox app doesn't seem to have a way to display a menu selection where I can get it reveal the contents of my "user data", or UD. Interestingly, my UD on my other devices is also gigabytes in size, across devices newer and older devices, and even desktop on Mac OS.

I am loath to delete my UD on my devices without knowing exactly what I'm erasing. And in the app, regarding the bookmark function itself, it seems that all bookmarks are stored locally on the device that they are created on. It's nice that with the sync function in the desktop app that all my bookmarks across all my devices can be ACCESSED using my desktop browser. But to SAVE, those non-local bookmarks would need to be manually opened in my desktop Firefox browser and then re-bookmarked to actually be backed up. Currently, as it stands, if I lose the device or clear the UD, I lose the bookmarks. I verified this situation using my desktop Firefox browser, which shows the root directory of bookmarks which are not locally stored in the desktop Firefox browser as "_other". And, interestingly, even with sync on across all my devices, I still can only see locally stored bookmarks on my cell phone devices; I can only see all synced bookmarks using my desktop Firefox browser.

So what I need to know is, does there exist a good way to quickly save bookmarks from, say, cell phone devices to a desktop version of Firefox, with hard drive space. And, I would also like to know how to access all the data in the UD part of the mobile device and desktop apps, so that I know what data the app is saving, and therefore, what I want to keep and what I want to delete.

Open

Spam does not auto move from inbox to spam folder

When messages arrive in inbox and are marked spam they do not auto move to spam folder. I have to uncheck the spam icon and re-check it. Not until then will they move t… (read more)

When messages arrive in inbox and are marked spam they do not auto move to spam folder. I have to uncheck the spam icon and re-check it. Not until then will they move to spam folder.

Martha

Open 2

How to get Firefox to allow Aldi login.

I have been using Firefox for a long time to access Aldi. Now it goes to the login page, but will not let me input my email or phone number. The word Aldi is in its place… (read more)

I have been using Firefox for a long time to access Aldi. Now it goes to the login page, but will not let me input my email or phone number. The word Aldi is in its place and will not let me input anything. I can't even get rid of the name Aldi from it. I can use Edge with no problem at all, but I don't use Edge. What could be my problem with FireFox? I've tried all the troubleshooting tricks I can find online, but nothing works. Aldi, which is tied with Instacart informed me that it was a problem with Firefox. The actual website for Aldi is listed below. Please advise.

Sincerely, Gene Heard

https://account.aldi.us/s/login/?ec=302&inst=VQ&startURL=%2Fsetup%2Fsecur%2FRemoteAccessAuthorizationPage.apexp%3Fsource%3DCAAAAZ7hbHOjMDAwMDAwMDAwMDAwMDAwAAABBh2237xYJrovcvDIMlVRItLEZVOPXhf1RHxNCYLBEt-jDG56A-cQvCWDbLxHTIdrg8XgdbtjCL56FMLx9ey8SWGLOBQ0Jpwa1poFn5Ava173swkTqdflEAHYYExlwJxG9mygaL3ixmzg0fKPjUvh7grtzlSWq2LDUXsCnHemFpLJ9nYrCN2z-RN6M2EiVDSyWR2y-od9v7Xu70v-k6dxC4vXCdS4vUM835meH8mCm6k6BwICS8chVnakrGXRWADB2XZeiGl9svC6Fmvpl_zqxuwFKalFvpZ1n8BIBy-DzUi8jg6dbRhA5fj3yUZej_JymnQyye_XcEhXaXLgje3Y4KdlxZV8ImUwcoh48QM4hkRpQ6lMVE2hWvyiRst6RDyXmfZiE7JEMx4vFR4Ztbq8y_IjdGHm_vnowIiEEV712RZILxW4EeQD0B2MImauhhqASW-uVd8T4QVt_Ehes3uKzgvs-FWUnjQUt40Ywyk8jgZc-0__gYKuMgbHZXdHaoRlwOWKXHSCecIe7OYDuw898HM46Qzejetf-nH-KEIQQRCyfUeyu1sgTZ_p-V1UV5yRlBZjC9JCZJMkHHv2rk69lHml2yvxXRPipJeT_LDQ33ut6usXr5pHXAJXa9o1lw_ZHo9zhmrqyflIwhMTiULte3ErFbHe-1dLzduVVEUVjED1GU4L4gEqHQO0eAD4qw6IsDK9-noeaVlqaD9z3yEEPdyUoiR9T-6yJ2k3lzSGuRpk17XgAId9OEikA0yCE5f3VKFip-UgQcPsC6zYzTAMOpRe91kZgrhVDv5U4w86MUgMx7RSMw1gCT0UazCDltLSqxe2yoPGbkQEBYeLr5RrSQS6Sq8bnp5EzcuNJTQP-TER

Open 2

Appears since Firefox update 153.0(20260715202819) installed July 2 2,2026@4:39:31had many issues with my email app. I have a ticket #447010. I cannot access my email on opt online.net with out errors. Mozilla support sent a response which I can’t

I am unable to access email or sign in to optonlinei.net. I opened a ticket with Mozilla support #447010, they responded and I can open the email. A couple of error messa… (read more)

I am unable to access email or sign in to optonlinei.net. I opened a ticket with Mozilla support #447010, they responded and I can open the email. A couple of error messages; 431 request header field too large, the application is having trouble connecting to the server..The layout has changed since this update, bookmarks have move some where, start up has changed, clicking Firefox no longer brings up email sign info. Something has really messed something up that once was so nice and convenient. May someone can help or correct. I am running windows 11 on a hp desk top and have run Firefox four years.

Open

I can't believe how difficult it has become to maintain my Firefox account and setup.

What the hell has happened to the support environment? I've tried to resolve two big issues recently, and I can't find anything of value. I've lost the ability to pin an … (read more)

What the hell has happened to the support environment? I've tried to resolve two big issues recently, and I can't find anything of value. I've lost the ability to pin an extension to the toolbar after losing my entire profile on this computer, tabs and all, using Tab Manager. I can't find a way to recover the profile, so I've given up on that. Now I can't get my most-used extensions back on the toolbar.

Open

How to get a certain website to fully load.

I have a certain website that I can no longer sign into. I have always been able to sign in to it, but I can no longer. It loads, but won't allow me to input my login inf… (read more)

I have a certain website that I can no longer sign into. I have always been able to sign in to it, but I can no longer. It loads, but won't allow me to input my login information anymore. I can use another browser and have no problem logging in.

Open

Can you add an option to move a complete Tab Group to a Container (option by right-click)?

I took advantage of Tab Groups to organize my work by Client (saving and closing tab groups is great to save memory and still get back to where I was later on). You now … (read more)

I took advantage of Tab Groups to organize my work by Client (saving and closing tab groups is great to save memory and still get back to where I was later on). You now came up with the 'Containers' functionality, so I want to separate work from personal stuff. I tried but found that you can't move a whole Tab Group to a Container, you have to move individual tabs and that causes them to be duplicated - a copy stays where it was and a copy is set inside the Container. It would now be great if you had an option to add the whole Tab Group to a Container (similar to how you can add tabs to Tab Groups) instead of doing by tab. Hopefully you can add this functionality on the next version. Can you add an option to move a complete Tab Group to a Container (option by right-click)?

Open

Thunderbird primary password reset

Does resetting your primary password in Thunderbird only delete the usernames and passwords in Thunderbird or does it also delete the usernames and passwords in Firefox? … (read more)

Does resetting your primary password in Thunderbird only delete the usernames and passwords in Thunderbird or does it also delete the usernames and passwords in Firefox?

Open

Unable to log into Google

After clearing my cache, I got logged out of all of my accounts, and I can no longer sign into Google. When I enter my username it gives me a message that says “Couldn’t … (read more)

After clearing my cache, I got logged out of all of my accounts, and I can no longer sign into Google. When I enter my username it gives me a message that says “Couldn’t sign you in: this browser may not be secure. Try using a different browser.” I was able to log in using Chrome so it’s definitely not a device issue. I already tried clearing my cookies and cache again, and disabling all of my browser extensions, but I’m still getting the same message. Any help is appreciated!

Editing to add, I'm using Windows 11 and Firefox version 153.0

Open

In Windows 11, I am trying to download a QFX file from my bank and Firefox is downloading the file as a PDF. How to fix?

Trying to download a QFX file to an account in my Quicken Classic file. I have done it 100's of times without issue. Now Firefox is downloading the file as a PDF not a QF… (read more)

Trying to download a QFX file to an account in my Quicken Classic file. I have done it 100's of times without issue. Now Firefox is downloading the file as a PDF not a QFX. How do I correct the error? Instead of the data from the bank downloading to my Quicken account, this shows on my screen. "PDF VIEWER PLUS SE" "CANNOT OPEN FILE C:/users/herb/downloads/transactions-68.qfx" How can I fix this?

Open

Which of these AI agents in Mozilla firefox can read the text of links or pages to me. Simply.

The VIEW tab in my Firefox will/can read some links and articles to me. It is wonderful.Choosing 'READER VIEW' in the VIEW tab. But some it does not. I'm hoping some AI … (read more)

The VIEW tab in my Firefox will/can read some links and articles to me. It is wonderful.Choosing 'READER VIEW' in the VIEW tab. But some it does not. I'm hoping some AI will have this feature.- speaking it to me. Thanks.

Open 2