https://www.asda.com

Keep having issues with https://www.asda.com while using firefox. You go to a category or sub category and either no products load in or you get just products they want t… (read more)

Keep having issues with https://www.asda.com while using firefox. You go to a category or sub category and either no products load in or you get just products they want to advertise at you like the "popular now" in the attached screenshots. Sometimes refreshing can bring up the products for the category but not reliably. Both attached screenshots were taken with troubleshoot mode turned on.

Asked by galerion 19 minutes ago

Reappearance of Blank Pages of 8 Grids under Recent Activity

Dear Firefox Team, It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared … (read more)

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Mr. Topaz Chiu

Asked by Mr. Topaz Chiu 3 days ago

Last reply by Mr. Topaz Chiu 1 day ago

Double draft folders

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing… (read more)

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing it. Only the draft folder where the subfolders are located can be removed. How do I remove the extra draft folder. Thanks in advance for your help.

Asked by Bruno Nissen 16 hours ago

Last reply by Bruno Nissen 57 minutes ago

Firefox has ceased to run and will not re-install

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Wi… (read more)

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Win 12 without problems. That is until last week, when I can only assume the Tuesday udates ( MS) has created havoc. I would appreciate any assistance as I am not fond of MS Edge, or Google Chrome. Dave Hickman.

Asked by dch1950 1 hour ago

how to remove adblockers for Soundaryalahari All Shlokas Meaning &

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can downloa… (read more)

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can download the content

Asked by Ramanath Sabhapathy 2 hours ago

Thunderbird slow startup on MacOS

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has alw… (read more)

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has always been a slow starter. Can I change any setting to remedy this. At the moment I have two mail accounts configured both Gmail.

Asked by LesJen 1 day ago

Last reply by LesJen 2 hours ago

Desktop link to Firefox issue

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menu… (read more)

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menus does not work. I can open new Tabs though and it downloads websites. If I click on the Firefox icon on the Windows Taskbar, Firefox operates normally.

Why doesn't the Desktop icon start Firefox so it works correctly?

Thanks

Wayne Carpenter

Asked by Wayne Carpenter 3 hours ago

Firefox browsers keep signing me out of my Mozilla account

Hi, Every time I restart my Firefox browsers they will sign me out of my Mozilla account. I can see the email address associated with my account and 'Account disconnecte… (read more)

Hi,

Every time I restart my Firefox browsers they will sign me out of my Mozilla account. I can see the email address associated with my account and 'Account disconnected'. I have to go through the process again every time I use it. I am using default privacy & security settings.

I am using :

140.3.1esr (64-bit) on Debian Trixie 143.0.4 (aarch64) on MacOS Tahoe 26.0.1 143.0.1 (64-bit) on OpenSuse Tumbleweed 20250929

Can you please help me resolve this?

Asked by jes.nicholson 4 hours ago

Empty Trash/Compact driving me crazy - "The messages could not be moved or copied to folder xxxxx because writing to folder failed. To gain disk space, from the file menu, first choose Empty Trash, and then choose Compact Folders, and then try again."

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm… (read more)

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm now down to 7,634 in my Inbox and 4,965 in my Sent folder. I've allocated 2 weeks for this process and found that it's taking me about 3 hours per day to meet my daily goals. I'm finding that I'm spending at LEAST half the time responding to "Empty-Trash/Compact-folders" requests. There are times I can delete 50 e-mails at a time without getting a request. Other times I will try to delete ten e-mails and get the request. With the old version of Thunderbird I could literally delete hundreds of e-mails at a time. Can you help? Russ Bukwa Yardley, PA ps. I have intentionally given you specific numbers. Based on my software- and test-engineering experience, I speculate you need to create a stress test to solve this nagging problem.

Asked by newdayrj 4 months ago

Last reply by newdayrj 4 hours ago

Can't sync my bookmarks to my laptop computer

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except t… (read more)

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except that the Firefox bookmarks were installed and only work in the private browsing window. When I start Firefox normally, the window that opens does not have the bookmarks, and even if I enter a web address manually in this window, it will not connect. I can choose "New window" in the drop down menu and that window will have the bookmarks, but still will not connect. The only way to get the bookmarks and also be able to connect to the internet is to choose "New private window" from the drop down menu. The problem with that is that there have been occasions when I have had a need to examine my browsing history, which I can't do since Firefox doesn't save the history when in private window mode. I have tried the procedure to sync bookmarks, history, etc., but the procedure is somewhat confusing and didn't work for me. Can you simplify the procedure for me? Thanks, John Blakley

Asked by jblakley4469 6 hours ago

Last reply by jblakley4469 5 hours ago

Have never liked the bright orange Firefox icon, but suddenly firefox is not letting me change it to the older one I like much better

Have never liked the bright orange Firefox icon, it's too dominating on my desktop, I LOVE the older brownish firefox icon, it's just right. So every time you come out w… (read more)

Have never liked the bright orange Firefox icon, it's too dominating on my desktop, I LOVE the older brownish firefox icon, it's just right. So every time you come out with a Firefox update I get out "Resource Hacker" and change the icon to the older one, pictured below. I mentioned this before, asking if you could just give that option, and didn't receive a response. You come out with so many updates, it's a hassle changing the icon every time, but I'm willing to pay the price to escape the distracting bright orange icon, but now suddenly Firefox won't let me alter the icon in the exe. Was wondering if you'd have any suggestions. Have used Firefox exclusively for decades. Thank you very much.

Asked by brainetree 1 day ago

Last reply by brainetree 6 hours ago

Can't activate an old TB profile on a new PC

My windows 10 PC died. I copied the the profiles folder from the old appdata/roaming/Thunderbird to the new Win11 PC, but TB does not pick it up, asking to create a new a… (read more)

My windows 10 PC died. I copied the the profiles folder from the old appdata/roaming/Thunderbird to the new Win11 PC, but TB does not pick it up, asking to create a new account "John Doe". Any ideas? Best, K.

Asked by pandemos 1 day ago

Last reply by pandemos 7 hours ago

Firefox Context Menu - Unwanted Navigation Images are Showing Again

Hi All, I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu op… (read more)

Hi All,

I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu options...

/* Content Area Context Menu - Navigation Vertical Text */
#context-navigation,
#context-navigation > menuitem{
  flex-direction: column !important;
}
/* hide images */
#context-back image, #context-forward image,
#context-reload image, #context-stop image,
#context-bookmarkpage image{
   display: none !important;
}
/* show text labels */
#context-back:after, #context-forward:after,
#context-reload:after, #context-stop:after,
#context-bookmarkpage:after{
   content: attr(aria-label) !important;
   margin-inline-start: -19px !important; /* this pushes navigation text items to left, aligned with other menu items below */
}


It worked up until a couple of versions ago, but something has changed, and my CSS is now broken, and those navigation icons are back.

My context menu now looks like the attached image below.

Any help with showing only text labels on this menu is appreciated.

Thanks.

Asked by Slouch 2 days ago

Last reply by Slouch 7 hours ago

Spinning circle when attempting to view a news articles

Spinning circle when attempting to view a news articles. Tried other browsers and they all work Ok. My issue it seems with the FireFox browser. Thank you for any help. … (read more)

Spinning circle when attempting to view a news articles. Tried other browsers and they all work Ok. My issue it seems with the FireFox browser. Thank you for any help.

Kevin

Asked by ka2nue2023 12 hours ago

Last reply by ka2nue2023 8 hours ago

One of my email accounts doesn't work on my laptop, but works fine on my desktop. Both devices are Windows 11

Please tell me how to get that account working on my laptop, thanks!! It keeps asking for my password, but doesn't accept it. I know it's correct, because I verified it b… (read more)

Please tell me how to get that account working on my laptop, thanks!! It keeps asking for my password, but doesn't accept it. I know it's correct, because I verified it by going into Thunderbird settings. And as above, the account works fine on my desktop computer.

Asked by wolfman141 8 hours ago

RECOVER Thunderbird POP3 Account (all messages in the IN BOX & folders are? gone)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderb… (read more)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

Asked by dulca 1 day ago

Last reply by dulca 9 hours ago