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Still having problems w 1st listing pg. on ebay w sentences being squished together. Only happens from that one page and can be accessed fm other ebay pgs fine

  • 8 replies
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  • Last reply by pickin

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Words are getting overlapped and pulled together on my eBay listing pages but if I go to my eBay store pages everything looks just fine. Ive tried using safe mode with the same problem. I've disabled plugins reset zoom. Ive looked at other eBay sites and they are fine. If I use internet explorer it works fine. I can access a listing from anywhere else at it works just fine. I've tried things people have suggested on this forum and nothing has worked..This is driving me crazy !!

Words are getting overlapped and pulled together on my eBay listing pages but if I go to my eBay store pages everything looks just fine. Ive tried using safe mode with the same problem. I've disabled plugins reset zoom. Ive looked at other eBay sites and they are fine. If I use internet explorer it works fine. I can access a listing from anywhere else at it works just fine. I've tried things people have suggested on this forum and nothing has worked..This is driving me crazy !!

All Replies (8)

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back soon.

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Hi,

 Thanks for your reply.
I had already tried that and had no luck.
Still the same. I've included an image for you too see.
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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back soon.

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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please report back soon.

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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)

If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow pages to choose their own fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

It is better not to increase the minimum font size, but to use an extension to set the default page zoom to prevent issues with text not being displayed properly.

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Hi,

 I tried all of the above and still the same. Attached is a screen shot
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Still no luck trying all these things.

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Hello,

   I did try all of the above with still no change.
It does seem to work normal in safe mode?