firefox 18.0.1 started downloading the minute I clicked on the icon. Get cloudy pages and freezing trouble browsing. Trouble signing off computer.
I turned on my computer and clicked on firefox. It immediately downloaded the new version 18.0.1 without me even clicking on it. It did the add on stuff too. I had trouble browsing after that and the pages freeze up and cloud over. I had trouble signing off my computer. I had to do a hard turn off. What's going on?
All Replies (2)
hello, please try updating your graphics driver, or in case there is no new version available at the moment disable hardware acceleration in firefox > options > advanced > general.
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also: