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.../TrustCheckerMozilla;1'] is undefined? (Tail-end of a message I got...) Why am I getting this after my very recent update of Firefox today (08/01/12)?)

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  • Last reply by m-wynn

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Please read below the message I keep getting every time I try to open Mozilla, since my recent upgrade today, and any time I'm trying to access information on another page on the web this message pops up too!

Hope you can help. Thanks, Maria :-)

Message Reads:

loads: Type Error: Components.classes['@checkpoint.com./XPCOMTrustCheckerMozilla/TrustCheckerMozilla;1'] is undefined

Please read below the message I keep getting every time I try to open Mozilla, since my recent upgrade today, and any time I'm trying to access information on another page on the web this message pops up too! Hope you can help. Thanks, Maria :-) '''Message Reads:''' loads: Type Error: Components.classes['@checkpoint.com./XPCOMTrustCheckerMozilla/TrustCheckerMozilla;1'] is undefined

All Replies (1)

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Try running firefox in Safe Mode and/or disabling addons (type "about:addons" in the location bar). This error message is most commonly associated with the Zone Alarm toolbar, or with incompatible addons.


See also: Troubleshooting extensions and themes