Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Instructions for Removing a Add-On is NOT Correct!?

  • 9 replies
  • 4 have this problem
  • 8 views
  • Last reply by ichido

more options

The Instructions for Removing an Add-On is NOT Correct. See: http://support.mozilla.com/en-US/kb/Uninstalling%20add-ons The Instructions say: "In the Add-ons Manager tab, select the Extensions or Appearance or Plugins panel."

There is NO "Add-ons Manager tab".

The Instructions for Removing an Add-On is NOT Correct. See: http://support.mozilla.com/en-US/kb/Uninstalling%20add-ons The Instructions say: "In the Add-ons Manager tab, select the Extensions or Appearance or Plugins panel." There is NO "Add-ons Manager tab".

All Replies (9)

more options

Firefox/Tools > Add-ons will open the Add-ons manager in a tab with the URL about:addons

more options

Or you can use { Ctrl + Shft + A } from the keyboard.

more options

Following the instructions posted here, the addons manager opens IN a tab on the tab bar.

more options

OK, I'm there, but I can't continue. Extensions ="You don't have any add-ons of this type installed." "Appearance" ="Default Theme"

Do I have to Uninstall Firefox and the Re-Install? How do I Re-Install if I can't get on line?

more options

Which extension(s) are you trying to remove?

If Extensions shows "You don't have any add-ons of this type installed." then there are no extensions installed.

What exactly is your problem?

more options
more options

I installed the "Ant Video Downloader : The best video downloader". Now my Youtube Video will not play.

http://www.ant.com/video-downloader

Modified by ichido

more options

If that extension is Firefox from playing videos then you need to uninstall it.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

I have switched back to Ubuntu 10.04 and the problem is now gone. I'm now running Firefox 3.6.24 without any problems.