cannot print from the browser. could last night but not this morning. can print from MS word

12 years ago

9/9/2011 22:12

I can print from 5.0 on my laptop but not 6.01 on my desktop. When I click on the print button it fails to even open the print dialog box.

Answer 1 · 2011-09-09 22:12:23

9/9/2011 22:30

Dear wmshaffer,

Try to reinstall an updated version of the firefox browser.

Answer 2 · 2011-09-09 22:12:23

9/9/2011 22:48

No reinstall, just go to Help and open About Firefox. It will update to 6.0.2

But I don't recall an issue for printers being fixed for 6.0.2

More than likely on of your Add-ons have updated and is causing the issue. Try Diagnose Firefox issues using Troubleshoot Mode

Answer 3 · 2011-09-09 22:12:23

12/9/2011 09:17

I just down loaded firefox but there is not a button to print my email