Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

(When I go into a site that I use for my work. There are toggle buttons on the top that have a drop down menu. it worked with 3.6 but not with 4 any suggestions)

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

Like said the buttons work on the home page, but once you go in side the site the buttons dont work

Like said the buttons work on the home page, but once you go in side the site the buttons dont work

All Replies (1)

more options

Seems to be working fine here.
I checked some of the pages.
Can you post a link where it doesn't work for you?


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)