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There is no "LOCK" icon to show me a site is secure. It was always there before!

  • 2 replies
  • 32 have this problem
  • 4 views
  • Last reply by wdiermen

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Every time I went to a secure site, such as my online bank, or to pay a credit card, there was ALWAYS a picture of a LOCK in the right hand corner. Now it is NEVER there. So I don't know if it's secure or not. Why has it disappeared since I updated my Firefox?

Every time I went to a secure site, such as my online bank, or to pay a credit card, there was ALWAYS a picture of a LOCK in the right hand corner. Now it is NEVER there. So I don't know if it's secure or not. Why has it disappeared since I updated my Firefox?

All Replies (2)

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The Statusbar is gone and the "lock" with it. Security information about a web page is shown by the Site Identity Button. https://support.mozilla.com/en-US/kb/Site+Identity+Button

You can add a padlock to the location bar with the Padlock add-on- https://addons.mozilla.org/firefox/addon/padlock-icon

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The point is here that other browsers still have the lock icon and many banking websites point their users to look for the icon. Now people have to install add-ons for this (which often don't work anymore after FF is upgraded)

Why "fix" something which was good?