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not saving passwords

  • 2 replies
  • 31 have this problem
  • 4 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
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re-installed Firefox today. It is not saving passwords. I have checked and checked all the appropriate boxes and the password managers asks if I want to save , the save button 'depresses'and changes colour but no password is saved. Also will not import passwords from another computer. Everything else fine

Operating system

XP

re-installed Firefox today. It is not saving passwords. I have checked and checked all the appropriate boxes and the password managers asks if I want to save , the save button 'depresses'and changes colour but no password is saved. Also will not import passwords from another computer. Everything else fine == Operating system == XP

All Replies (2)

Morbus
Morbus
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Hello Grahame.

Make sure that you not run Firefox in Private Browsing mode. In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working. You are in Private Browsing mode if you see "Tools > Stop Private Browsing".

See also http://kb.mozillazine.org/User_name_and_password_not_remembered

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You may have a problem with the files that store the passwords.

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)