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We can’t connect to the server

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by matthew55

matthew55
matthew55
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Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.google.com.

If that address is correct, here are three other things you can try: 

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

OTHER BROWSERS ARE WORKING

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.google.com. If that address is correct, here are three other things you can try: Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web. OTHER BROWSERS ARE WORKING

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Sorry to hear about this problem. Are you able to open any sites, such as mozilla.org or wikipedia.org ?

FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

What do the security warning codes mean

matthew55
matthew55 Question owner
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It is an on-again / off-again problem. Either Firefox works or I can't access any website. I reinstalled Firefox and tried the solutions suggested in the links you provided.

Thanks for your response.