Cannot log into Subway
When I try to log into Subway, nothing happens. I can log in on Microsoft Edge or Google Chrome with no problem.
Tried troubleshooting mode but did not work.
All Replies (4)
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
I can log in using Troubleshooting mode. I cleaned out cache and all cookies. However I cannot log in after turning off Troubleshooting mode.
I turned off Tracking Protection but that doesn't help.
You appear to be using uBlock Origin.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Ok, thanks. I think you solved the problem. I turned off uBlock for the Subway login page and was able to log in.