Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

prtocol violation in Thuderbird

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Matt

more options

When I attempt to send a video file in T/Bird I get a protocol violation and the email will not send. The email does , however, show up in my sent folder. I can send the same file in a Gmail account with no problem. suggestions

When I attempt to send a video file in T/Bird I get a protocol violation and the email will not send. The email does , however, show up in my sent folder. I can send the same file in a Gmail account with no problem. suggestions

All Replies (1)

more options

what exactly is the error message? We know what you tell us and at this point that is nothing more than you have a problem with a protocol violation.

My guess is the file is either simply too large for your providers limits or the provider will not allow transmission of the file type. But that is just a guess because you do not mention the provider so specifics are not available..