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Can't open Microsoft Office attachments

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by seapapa

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Since installing Windows 10 today, Word and Excel no longer open attachments or any Word and Excel files on my computer. I fixed this by adding my folders that contain such files to "Trusted Locations" in File/Options/Trust Center/Trust Center Settings/Trusted Locations. So the problem is fixed for files on my computer. But although I also added the location of my Thunderbird profile, I continue to get the error. In what folder are the Thunderbird attachments held? Also, a workaround might be if I had a Thunderbird "Trusted Publisher" certificate.

Since installing Windows 10 today, Word and Excel no longer open attachments or any Word and Excel files on my computer. I fixed this by adding my folders that contain such files to "Trusted Locations" in File/Options/Trust Center/Trust Center Settings/Trusted Locations. So the problem is fixed for files on my computer. But although I also added the location of my Thunderbird profile, I continue to get the error. In what folder are the Thunderbird attachments held? Also, a workaround might be if I had a Thunderbird "Trusted Publisher" certificate.

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Fixed by going to the Trust Center Settings (as above) and removing the checks from all three boxes in "Protected View"