Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can not open the privacy icon in the options to delete cookies, why?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

MGB884
MGB884
more options

I am trying to individually delete cookies, When I go to "tools" then "options" the window will open and I click on the "privacy" icon, the program will highlight the "privacy" icon, but the options for privacy will not appear. The rest of the icons will open and function properly, Has my computer been hijacked?

I am trying to individually delete cookies, When I go to "tools" then "options" the window will open and I click on the "privacy" icon, the program will highlight the "privacy" icon, but the options for privacy will not appear. The rest of the icons will open and function properly, Has my computer been hijacked?

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Choose 'Use custom settings for history' from the 'History - Firefox will' drop-down menu.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window