Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmark feature is not working. I click the star button, and it does the animation showing a bookmark added, but it doesnt turn blue or bookmark page...

  • 1 reply
  • 5 have this problem
  • 7 views
  • Last reply by cor-el

more options

it used to work fine, but now it does.. Some websites will bookmark, but most will not... Like I said in the question, when I click the STAR button it does the little animation showing bookmarking, but it does NOT turn blue, and the page I am trying to bookmark is not showing up in my unsorted bookmarks list or anywhere else.. Thanks for your help..

it used to work fine, but now it does.. Some websites will bookmark, but most will not... Like I said in the question, when I click the STAR button it does the little animation showing bookmarking, but it does NOT turn blue, and the page I am trying to bookmark is not showing up in my unsorted bookmarks list or anywhere else.. Thanks for your help..

All Replies (1)

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window