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addons not updating

  • 21 replies
  • 4 have this problem
  • 19 views
  • Last reply by FredMcD

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Hello all, My add-ons are not updating - neither automatically when I open FF nor when I go to the addons page and press "update now". When I go to the mozilla addons webpage and install a new version of addons this works sometimes and sometimes I get "This add-on could not be downloaded because of connection failure" I have "update addons automatically" checked. I have FF 28.0 (I don't like the new FF 29)

Please help, Thanks!

Hello all, My add-ons are not updating - neither automatically when I open FF nor when I go to the addons page and press "update now". When I go to the mozilla addons webpage and install a new version of addons this works sometimes and sometimes I get "This add-on could not be downloaded because of connection failure" I have "update addons automatically" checked. I have FF 28.0 (I don't like the new FF 29) Please help, Thanks!

All Replies (1)

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See if this can help;

Unable to install add-ons or extensions This article describes various reasons that would cause an add-on not to be able to be installed and what you can do to fix the issue. https://support.mozilla.org/en-US/search?q=addons+not+updating&esab=a&w=1

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