Fritz!box isn't working when Mozilla VPN is on

No one has helped translate this article yet. If you already know how localizing for SUMO works, start translating now. If you want to learn how to translate articles for SUMO, please start here.

Some users are unable to access the Fritz!box to manage their router settings when Mozilla VPN is on.

For better privacy protection, the Mozilla VPN client configures the system to use a DNS server accessible only through the VPN network, and that DNS server fails to identify the Fritz!box router. Then, when the VPN is ON and users type fritz.box in the address bar, they can't access the router.

Workaround

To fix this problem, try turning Mozilla VPN off to configure the Fritz!box, then turn the VPN on again.


Related articles:

Learn more:

Was this article helpful?

Please wait...

These fine people helped write this article:

Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More