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Forum Response - Websites will not load after Firefox update
Revision 303195:
Revision 303195 by AliceWyman on
Revision 303813:
Revision 303813 by Artist on
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forum response for connection problems after Firefox update, caused by antivirus software.
forum response for connection problems after Firefox update, caused by antivirus software.
Content:
If you're having website connection issues after a Firefox update, your third-party antivirus software, such as Avast, might be interfering with Firefox's secure connections. <!-- https://bugzilla.mozilla.org/show_bug.cgi?id=1523701 SEC_ERROR_UNKNOWN_ISSUER since updating to Firefox 65 -->
We recommend uninstalling your third-party antivirus software and using the security software offered for Windows by Microsoft:
*Windows Security with Microsoft Defender Antivirus ([https://support.microsoft.com/en-us/office/windows-security-app-overview-ae70cc96-a9cd-4443-a210-e41cb973d3a6 built-in])
For more information and other solutions, see [[Troubleshoot security error codes on secure websites]].
If you're having website connection issues after a Firefox update, your third-party antivirus software, such as Avast, might be interfering with Firefox's secure connections. <!-- https://bugzilla.mozilla.org/show_bug.cgi?id=1523701 SEC_ERROR_UNKNOWN_ISSUER since updating to Firefox 65 -->
We recommend to uninstall your third-party antivirus software and use the security software offered for Windows by Microsoft:
*Windows Security with Microsoft Defender Antivirus ([https://support.microsoft.com/office/windows-security-app-overview-ae70cc96-a9cd-4443-a210-e41cb973d3a6 built-in])
For more information and other solutions, see [[Troubleshoot security error codes on secure websites]].