Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I have an error but I don't understand it. And I don 't know what to do.

  • 2 отговора
  • 1 има този проблем
  • 42 изгледи
  • Последен отговор от cor-el

more options

I received an error report with this message, but I don't understand it. And I don't receive any mails and I cannot send any mail either.

Tijdstempel: 22-2-2014 19:45:03 Fout: ERROR addons.manager: Exception calling provider getAddonsByTypes: [Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/PluginProvider.jsm :: getIDHashForString :: line 34" data: no] Bronbestand: resource://gre/modules/PluginProvider.jsm Regel: 34

What should I do?

I received an error report with this message, but I don't understand it. And I don't receive any mails and I cannot send any mail either. Tijdstempel: 22-2-2014 19:45:03 Fout: ERROR addons.manager: Exception calling provider getAddonsByTypes: [Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/PluginProvider.jsm :: getIDHashForString :: line 34" data: no] Bronbestand: resource://gre/modules/PluginProvider.jsm Regel: 34 What should I do?

Всички отговори (2)

more options

just sometimes when the cookies over air increases it happens.......you can try uninstalling and installing again

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.json and addons.sqlite files.