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Firefox keeps crashing Help!

  • 4 отговора
  • 3 имат този проблем
  • 4 изгледи
  • Последен отговор от PurpleAngel30

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Hello I have been having problems with my firefox for about 5 days now. It never used to do this and I have uninstalled programs, went threw my extensions and plug ins, addons, everything I even reset firefox and it still does it. Sadly it will crash never send a report but will come back up that it crashed and asks me to restore tabs thats it. I do not know what else to do :(

Hello I have been having problems with my firefox for about 5 days now. It never used to do this and I have uninstalled programs, went threw my extensions and plug ins, addons, everything I even reset firefox and it still does it. Sadly it will crash never send a report but will come back up that it crashed and asks me to restore tabs thats it. I do not know what else to do :(

Всички отговори (4)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.

    aboutcrashes.png
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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I hope I did this correctly

Submitted Crash Reports

Report ID Date Submitted

bp-c7851be5-e7b3-445c-9a56-e84cb2131015 10/15/2013 5:18 PM

0f1b6491-7814-4d1b-b5d2-e07e221329b5 10/12/2013 5:15 PM

ae8d87f1-1700-4111-86fd-13b326fca4ab 10/12/2013 1:33 PM

99848d84-db63-4ef4-be4f-6c5f14a7685b 10/12/2013 12:43 PM

73d4dcd5-e6ba-4be3-9cb4-211ef64f6566 10/12/2013 12:43 PM

Променено на от PurpleAngel30

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Ok, please wait for a while till some one responds, i am out for a couple of days & i don't have my laptop so i wont be able to take a look into the crash from my phone.

You will get response ASAP.

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okay thank you for responding, I just hope there will be a fix to this problem hehe again thank you for replying ^_^