Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече
Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.
Архивирани

I have a problem with my Firefox sync account.

Firefox Отметки
the-edmeister replied преди 13 години
Xillaero
Xillaero

Hello!

I decided to format my computer and wanted to backup my bookmarks etc. I created a firefox sync account and synced them. When i was done i tried to sync my bookmarks back to the computer but failed. Now all my bookmarks are gone. Is there any way to retrieve that information from one of your servers?

Hello! I decided to format my computer and wanted to backup my bookmarks etc. I created a firefox sync account and synced them. When i was done i tried to sync my bookmarks back to the computer but failed. Now all my bookmarks are gone. Is there any way to retrieve that information from one of your servers?

Всички отговори (1)

the-edmeister
the-edmeister

Do you have your Sync Key (or Recovery Key) ?

Have you reset your Sync Key?
If you did your bookmarks are gone.