Firefox is not showing up at all, I will click on the application and it start to work but then after 2 seconds, its stops working.
I will try to start firefox and then it stops working. It will work for about 2 seconds and then it goes to a blank screen. The screen is transparent and i can see my desk top threw firefox. I have uninstalled it and reinstalled it and firefox still will not work on my computer. I have run scans on my computer as well to see if it was a virus that was preventing it from running. If anyone could help me I would be very greatful.
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hello see-saw-sally, from another user we found out that this might be related to malware active on your pc. please close all firefox windows and try running firefox in safemode (by pressing the shift key while you're starting it). in firefox safemode go to firefox > addons > extensions and remove the entry named "Codec v1.0" or any other addons that look suspicious & you have not installed intentionally. afterwards see if you can run firefox normally again...
please also do an in-depth scan of your system with the security software already in place and/or a different tool like the free version of malwarebytes & keep firefox and your plugins up-to-date in order to stay safe on the web.
Troubleshoot Firefox issues caused by malware
thank you madperson for your help it did work.