Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Primary email inaccessible, secondary verified email available — need primary email changed

egoh

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can you help me

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can you help me

Променено на от Paul

Всички отговори (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

I will remove your email addresses from your question for your privacy and security as this is an open forum.