email hacked password changed
hi my email password has been changed without my permission. Ive tried to rectify this but my confirmation email goes to tge account I cant access which is @blueyonder.co.uk.
I do have another email account @gmail.com Can the confirmation email be sent to this address for me to change email and log into my account? I cant think of any other way in accessing my emails for (@ blueyonder.co.uk.
Can you please help??
[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]
Променено на от Chris Ilias
Всички отговори (3)
Hi Steve,
is @blueyonder.co.uk your professional account ? If so, you can contact the IT department of your company.
Unfortunately, if you didn't indicate an emergency address before, you cannot redirect the confirmation email.
Regards
[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]
Променено на от Chris Ilias
hi thanks for the reply. Unfortunately not ...and no I didnt indicate an emergency addy..which ofcourse is a big mistake. But thank you anyway
Hello Steve, This address - blueyonder.co.uk redirect me to https://help.virginmedia.com/ You can try to contact them and ask for help