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Facebook info is blank. it works on mobile and other browsers. what to do. no reset available on firefox troubleshoot pageeshoot

  • 3 отговора
  • 8 имат този проблем
  • 1 изглед
  • Последен отговор от philipp

kareninmadrid
kareninmadrid
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All of the facebook toolbar is there, just no info appears when you switch around. FB works fine on mobile devices and on other browsers. This just started yesterday...until then all was fine.

All of the facebook toolbar is there, just no info appears when you switch around. FB works fine on mobile devices and on other browsers. This just started yesterday...until then all was fine.

Избрано решение

if you have mac os x 10.6 with an intel processor then the most recent firefox 33 is supported on it. please try if you get that when you update again, since it will contain many critical security fixes.

Прочетете този отговор в контекста 👍 6

Всички отговори (3)

philipp
philipp
  • Moderator
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hello kareninmadrid, you're using a very outdated version of the browser - plase update to firefox 33 and see if this can address the issue: Update Firefox to the latest release

Променено на от philipp

kareninmadrid
kareninmadrid Задаващият въпроса
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Thanks that did it. Think it upgraded to 12.0. Does that sound right?

philipp
philipp
  • Moderator
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Избрано решение

if you have mac os x 10.6 with an intel processor then the most recent firefox 33 is supported on it. please try if you get that when you update again, since it will contain many critical security fixes.