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Installed TB 31, now can't send or receive email

  • 2 отговора
  • 4 имат този проблем
  • 27 изгледи
  • Последен отговор от BlebNevus1015
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BlebNevus1015
BlebNevus1015

As soon as I upgraded to TB 31 and reopened the program, I was unable to connect to either of my email accounts -- incoming or outgoing. (It hangs at "connecting to [name of server].") The fact that this happens with both accounts suggests that the problem isn't with them. The set-up details and my passwords seem to have been preserved correctly. Can anyone help?

As soon as I upgraded to TB 31 and reopened the program, I was unable to connect to either of my email accounts -- incoming or outgoing. (It hangs at "connecting to [name of server].") The fact that this happens with both accounts suggests that the problem isn't with them. The set-up details and my passwords seem to have been preserved correctly. Can anyone help?

Всички отговори (2)

christ1
christ1
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Make sure Thunderbird is allowed by your personal firewall.

BlebNevus1015
BlebNevus1015 Задаващият въпроса

Thanks for the reply, but that's not the problem. The firewall (and all other programs) were exactly the same before I upgraded TB, and I had no trouble connecting to the servers then.