Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This noon I could print preview with no problems, now when I print preview, I get the menu bar but bleow that is black

  • 1 cavab
  • 2 have this problem
  • 10 views
  • Last reply by cor-el

more options

I always do a print preview to find out how many "real" pages there are so that I can determine what need to be printed 2-sided. Print preview worked fine between 11 AM and 1 PM. Later this afternoon I did a property search by neighborhood on the cook county (Illinois) assessor's website and tried to print the results. In print preview, I accessed the Setup and changed all margins to 0.5 and portrait orientation. The screen below the print preview menu went black. After a re-start of my XP laptop, starting FireFox and doing a print preview yields the same results. Clicking on "setup" gives me another black window that is wider than my laptop screen. What's going on and how do I fix this?

I always do a print preview to find out how many "real" pages there are so that I can determine what need to be printed 2-sided. Print preview worked fine between 11 AM and 1 PM. Later this afternoon I did a property search by neighborhood on the cook county (Illinois) assessor's website and tried to print the results. In print preview, I accessed the Setup and changed all margins to 0.5 and portrait orientation. The screen below the print preview menu went black. After a re-start of my XP laptop, starting FireFox and doing a print preview yields the same results. Clicking on "setup" gives me another black window that is wider than my laptop screen. What's going on and how do I fix this?

All Replies (1)

more options

Try to reset the related print prefs on the about:config page.