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Would you please make the advertisement at the top of my email page narrower. I cannot access the mailbox tool bar. New, move, sent, delete are all covered up.

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  • 1 has this problem
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  • Last reply by sandf

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I have Comcast for my provider, but use att.net for most of my email. The ad only appears in mail from

http://us.mg205.mail.yahoo.com/dc/launch?.partner=sbc&.gx=1&.rand=a6g5emck7m4o1

yahoo says it is not theirs and att says it is not theirs.

I have Comcast for my provider, but use att.net for most of my email. The ad only appears in mail from http://us.mg205.mail.yahoo.com/dc/launch?.partner=sbc&.gx=1&.rand=a6g5emck7m4o1 yahoo says it is not theirs and att says it is not theirs.

All Replies (2)

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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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to Cor el I cleared everything. Sharon