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Mozilla Help Will Not accept 2nd login account

Weatherhead
Weatherhead

does Bugzilla require a separate account. When to try my second account and it claimed there was no such account.

does Bugzilla require a separate account. When to try my second account and it claimed there was no such account.

All Replies (3)

James
James
  • Top 25 Contributor
  • Moderator

Yes bugzilla.mozilla.org is a completely different account system software from say this support.mozilla.com site.

For Bugzilla.mozilla.org you have to create a account at https://bugzilla.mozilla.org/createaccount.cgi

cor-el
cor-el
  • Moderator

Do you want to file a bug report or do you only want to vote for a bug?

It is possible that your issue isn't a bug.

Weatherhead
Weatherhead Question owner

That answers the Bugzilla part of the question. But it still doesn't answer the question why I have to have a second account here (different name, password and e-mail address) because when Mozilla sent a notice to reset the password on the first account, the new password was not accepted and "error" messages came up indicating there was already an account with the account name and e-mail.