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Export to Mobile - Mobile device doesn't capture the QR Code

Thunderbird Import and export settings
Ed replied
Eric M. Gildersleeve
Eric M. Gildersleeve

I currently have the following:

Mozilla Thunderbird version 152.0.1 (64-bit) installed on a Windows 11 Pro computer. Within this installation are five E-Mail accounts configured and working.

I have selected Export for Mobile.

On Android (Samsung Galaxy S24 Ultra - 5G) One UI Version: 8.5 Android: 16 Kernel: 6.1.145-android14-11-33419968-abS928USQS6DZF2

Thunderbird Version: 20.0

I click on the Import Settings: Try to scan the QR Code from my laptop which says 1 of 2 QR Codes and I get nothing. No pop-ups, no approvals, it just sits there. Clicking done takes me back to the main screen.

I currently have the following: Mozilla Thunderbird version 152.0.1 (64-bit) installed on a Windows 11 Pro computer. Within this installation are five E-Mail accounts configured and working. I have selected Export for Mobile. On Android (Samsung Galaxy S24 Ultra - 5G) One UI Version: 8.5 Android: 16 Kernel: 6.1.145-android14-11-33419968-abS928USQS6DZF2 Thunderbird Version: 20.0 I click on the Import Settings: Try to scan the QR Code from my laptop which says 1 of 2 QR Codes and I get nothing. No pop-ups, no approvals, it just sits there. Clicking done takes me back to the main screen.

All Replies (2)

Eric M. Gildersleeve
Eric M. Gildersleeve Question owner

It has been about a week since I posed this question, but still have not had any responses. Any ideas?

Ed
Ed
  • Top 25 Contributor
  • Moderator

It is a known old bug, popping up more lately: https://github.com/thunderbird/thunderbird-android/issues/8520.

Sual ver

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