Either yesterday or today, I was prompted within Mozlla Thunderbird to enter my password before I could download e-mail sent to my main business e-mail address, [edited]@… (read more)
Either yesterday or today, I was prompted within Mozlla Thunderbird to enter my password before I could download e-mail sent to my main business e-mail address, [edited]@suddenlink.net. I did that, expecting to see my latest mail haul from that account downloaded to my inbox. I was therefore unpleasantly surprised to see that my e-mail login failed, with the message:
"Login to server imap.suddenlink.net with username [edited] failed."
Yet, I was able to log into my webmail account for [edited] online with that same login and password.
I then tried updating the password, thinking that the Optimum server was requiring that I do that as a security measure for the entire network. After restarting the system, I logged back into Thunderbird and tried to view my [edited]@suddenlink.net e-mail.
Even after doing all that, I failed to gain access to my latest e-mail deliveries to [edited]@suddenlink.net.
Can anyone help me to restore my access to my e-mail account [edited]@suddenlink.net in Mozilla Thunderbird? I can view or send the e-mail in my webmail account, or on my Smartphone. However, those methods are considerably less convenient than relying on mail delivery to or from Thunderbird.
This sort of setback has happened before. Whenever it happened it was difficult to solve. Attached is a screenshot of the Thunderbird response to my attempted server login.