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Media not supported

  • 8 cavab
  • 0 have this problem
  • Last reply by iBenny

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Hi,

How can I force Nightly to play a media type ? Per instance, the top main video here : https://www.lapresse.ca/international/asie-et-oceanie/2025-12-23/coree-du-nord/kim-jong-un-inaugure-un-complexe-hotelier-dans-une-station-de-montagne.php

Best regards iBenny

Hi, How can I force Nightly to play a media type ? Per instance, the top main video here : https://www.lapresse.ca/international/asie-et-oceanie/2025-12-23/coree-du-nord/kim-jong-un-inaugure-un-complexe-hotelier-dans-une-station-de-montagne.php Best regards iBenny

Chosen solution

Hello

My feedback. This is not a question versions of Firefox.

Enhanced Tracking Protection in Firefox. https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Try, What to do if a site seems broken. It works.

Read this answer in context 👍 1

All Replies (8)

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NB : these videos do play in Brave and Vivaldi...

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Seçilmiş Həll

Hello

My feedback. This is not a question versions of Firefox.

Enhanced Tracking Protection in Firefox. https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Try, What to do if a site seems broken. It works.

Modified by Agent virtuel

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The site is not broken since the video plays in 2 other browsers (Brave and Vivaldi).

The message displayed on top of the video is : 'The media could not be loaded, either because the server or network failed or because the format is not supported.'. I lean towards the latter cause : "format not supported" so... how to configure Nightly to accept the format ? I think it is a 'mpeg' video !

Best regards, iBenny

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Hi

Thank you for helping test future updates to Firefox at the Nightly stage, we really appreciate it.

Does the video play for you in a Release copy of Firefox?

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What do you mean ? If I have a standard FF installed ? I do have Palemoon and the video area is blanked with a video play bar at the bottom that don't work !

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Please, check, your, Enhanced Tracking Protection in Firefox.

Under, Nightly, i tested, What to do if a site seems broken, it works.

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Sorry Paul, I skipped too fast the solution before your post. Thanks for passing by !

Best regards, Merry Christmas iBenny 🎅🎄❄

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I tweaked the Privacy and security | Enhanced Tracking Protection | Custom and unchecked the second setting and the issue was resolved.

Best regards, Merry Christmas iBenny 🎅🎄❄

Sual ver

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