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Trouble adding school Gmail address to Thunderbird

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Hi everyone,

I'm trying to add my school email address to Thunderbird, but I keep getting a "Unable to log in at server. Probably wrong configuration, username, or password." error. I know that the username is right, and for the password, I've tried using the right password vs. leaving that field blank. For the configuration, I don't know if that's right.

The auto-configuration finds a configuration in the Mozilla ISP database, but that configuration leads me to the aforementioned error message. If the configuration is wrong, how would I go about finding the right information?

Alternatively, might it be the case that my school (the organization) has disabled using Thunderbird for our email. For any help looking into this, it's a @berkeley.edu address.

Thank you for your help!

Hi everyone, I'm trying to add my school email address to Thunderbird, but I keep getting a "Unable to log in at server. Probably wrong configuration, username, or password." error. I know that the username is right, and for the password, I've tried using the right password vs. leaving that field blank. For the configuration, I don't know if that's right. The auto-configuration finds a configuration in the Mozilla ISP database, but that configuration leads me to the aforementioned error message. If the configuration is wrong, how would I go about finding the right information? Alternatively, might it be the case that my school (the organization) has disabled using Thunderbird for our email. For any help looking into this, it's a @berkeley.edu address. Thank you for your help!

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Does this link apply to you? It's a guess of mine.

https://berkeley.service-now.com/kb_view.do?sysparm_article=KB0010163
Sual ver

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