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Thunderbird crashes upon startup after Windows 11 unexpected shutdown

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  • Last reply by sfhowes

gary217
gary217
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Hello, Running latest TB on Win11, suddenly lost power and computer shutdown with TB still running. Now TB crashes upon restart every time. The latest report ID is: bp-dbf9af98-1e3e-4bc0-abca-9c60f0241107

I reinstalled TB to no effect. Also, I tried starting in Profile mode to create a new profile and that seems to work. However, when I try to import profile from existing or even a older backup, that fails.

Thank you for any guidance you can provide.

Hello, Running latest TB on Win11, suddenly lost power and computer shutdown with TB still running. Now TB crashes upon restart every time. The latest report ID is: bp-dbf9af98-1e3e-4bc0-abca-9c60f0241107 I reinstalled TB to no effect. Also, I tried starting in Profile mode to create a new profile and that seems to work. However, when I try to import profile from existing or even a older backup, that fails. Thank you for any guidance you can provide.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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It looks like this is fixed in 128esr and should appear soon in the next point release:

https://bugzilla.mozilla.org/show_bug.cgi?id=1924623

Helpful?

Sual ver

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