Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

One email message did not download into Thunderbird, while it does appear in my Gmail account.

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Matt

LindaH
LindaH
more options

I normally have no problem with emails downloading from my Gmail account into Thunderbird, but I just found one that did not. It is one that I redirected from another account, on another platform, so I was waiting for it to appear and thus noticed it did not. Now I have to wonder what other emails I may not have seen. I have redirected emails before with no problem. What could be causing this?

I normally have no problem with emails downloading from my Gmail account into Thunderbird, but I just found one that did not. It is one that I redirected from another account, on another platform, so I was waiting for it to appear and thus noticed it did not. Now I have to wonder what other emails I may not have seen. I have redirected emails before with no problem. What could be causing this?

All Replies (2)

LindaH
LindaH Question owner
more options

Additionally, when I tried forwarding the message instead, it worked fine. The message originated also at a gmail account.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

just guess,

Is the folder your mail is stored in on gmail subscribed in Thunderbird? Usually IMAP folders other than the basics are not. Right click the account in the folder pane and select subscribe to ensure all the folders you want to see are subscribed.

Check on the gmail web site that that folder is selected for display in IMAP. Not all are, and some are actively hidden by gmails default settings.