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Error Message

  • 2 cavab
  • 2 have this problem
  • 7 views
  • Last reply by garstcj

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When I open my Mozilla Thunderbird, I receive this error message:

Server garstcj@jetup.net has disconnected. The server may have gone done or there is a network problem.

My emails are gone and I can no longer receive/view my emails. We contacted our phone company to make sure this was not a internet connection problem and it is not.

Thanks, Curt Johnson Please send your response to j.abby87@yahoo.com / wife's email

When I open my Mozilla Thunderbird, I receive this error message: Server garstcj@jetup.net has disconnected. The server may have gone done or there is a network problem. My emails are gone and I can no longer receive/view my emails. We contacted our phone company to make sure this was not a internet connection problem and it is not. Thanks, Curt Johnson Please send your response to j.abby87@yahoo.com / wife's email

All Replies (2)

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See https://support.mozilla.org/kb/cannot-receive-messages

This is a web forum. You don't need email to see replies to your query.

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I figured this problem out on my own. Your technical support response was of no help to me. I gave you an error message which resulted in changing my server option not a web forum. Your tech Christ1 did not resolve my problem nor answer my question appropriately.